Employees would be able to take the course on their

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include interactive exercises and opportunities for practice. Employees would be able to take the course on their own time and at their own pace. The anticipated benefits are a 90 percent reduction in mistakes and errors and a 60 percent redue tion in tumover. DATAIN does not know how to calculate the potential benefits of the two training programs. As a result, they do not know which training program to purchase. QUESTIONS 1. Calculate the costs of the consultant's proposed training program in terms of the different categories for determining training costs. What is the cost of each category and the total cost of the training program? 2. Calculate the benefit, net benefit, benefit-cost ratio, and return on investment of the consultant's program and the e- learning program. Based on your calculations, are the
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training programs a good invest ment? Which one would you recommend, and why? 3. What other factors should the company consider in deciding whether to purchase each of the proposed training programs? 4. If the company wants to conduct a utility analysis, what additional infor- mation does it require? How can it obtain this information? In other words, what would DATAIN or the consultant and vendor have to do to obtain the necessary information?
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  • Fall '19
  • consultant, datain

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