O some messages can do the opposite sarcasm is an

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o Some messages can do the opposite Sarcasm is an example o People tend to overwhelmingly to believe nonverbal over verbal if the two signals are contradictory. I love your dress, but your reaction can be negative o Non-verbal behaviour can often contradict the spoken word. “Go north about two blocks”, and pointed south o Sometimes we deliberately do this o Ex; think of a time when you became bored with a conversation while your companion kept rambling on. At a point of time you tend to nod politely, or uh huh, at specific times to show your interested. Your signal to leave is to look around the room and start to turn your body away from the individual. Accenting o We can use nonverbal messages to enhance, and emphasize verbal messages o Pausing slightly before speaking tends to make what is being said appear more important o Changing volume in speech o Touching someone immediately Repeating o If someone asked you for directions to the nearest drug store, you could say, “Turn left at the lights” and then repeat your instructions non-verbally by going point straight then turning your hand left. o This is used a lot when describing a lesson or teaching snowboarding. Body movement repetition. Regulating o Verbal interactions are coordinated through regulation and direction o Changing the infection or tone of your voice o Eye contact is another way of regulating verbal communication. o Lack of visual contact is one way to signal turn taking or even to exclude an unwanted person from a conversation. o Speakers make very little eye contact during conversation (weird) Substituting o We can substitute non-verbal messages for verbal ones that we communicate. o Substitute with language by not saying hello, but instead with a simple wave 1. Have you ever smiled in the middle of an argument? It doesn’t matter why you smiled, what matters is the reaction that your smile provoked Principals of nonverbal communication Consider how vital nonverbal communication is to a relationship Is Ambiguous o Can mean different things to different people o *** Nonverbal behaviours provide CLUES which you are responsible for selecting, organizing and interpreting. Nonverbal behaviours are NOT facts and should NEVER be treated as such***
o You make an INFERENCE based on information that you have selected, organized, and interpreted – based on shared experience, context, culture It regulates conversation o Conversaional flow o Enter/exit conversations, take turns (raise hand/lean in), avoid eye contact We are often unconciouss of our nonverbal bevaiours Burgoon “Misreading can often have a more profound impact that accurately exchanged cues. This is especcially true when people believe that they can “read another person like a book” and draw lots of (accurate) inferences from a person’s behaviour. Many mistakenly believe that nonverbal behaviors all have obvious meanings and that everyone interprets nonverbal behaviors in the same way. Recognition of the potential for

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