Role of compliance in performance management In any organization there are a

Role of compliance in performance management in any

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Role of compliance in performance management In any organization there are a variety of regulations that are observed to help in risk and quality management. Health care providers abide by the regulations to ensure that risk management and quality management meet the organizational goals. Failure to comply with the federal or state laws will lead to poor risk management for the organization and is subject to fines and penalties for non compliance. Further, this could be used as a basis for suing by a patient who is harmed due to negligence or wrongful death which reflects poorly on quality management. The risk being this rationale is that risk and quality management are synonymous and exhibit a symbiotic relationship. Quality management is all about making sure that patients are well taken care of and that they get the right treatment. Regulations are put in place to make sure that this is being observed. In the four health care organizations, the regulations have been used to provide the highest care to patients, lower medical costs, lower waiting time and prevent malpractice cases. The organizations are always striving to better customer satisfaction. This could come in the form of the way patients are checked on, records of when medication was administered and chart keeping, and reducing the patient wait time in the ER. This is all in an effort to ensure quality management which eventually translates to benefits of risk management too. When proper management and risk management is done properly the result will be improved organizational performance. The primary reason for this is that with increased quality and risk management being well controlled in the organization, it will be capable of achieving more goals and organizations in living up to their mission statements. If risk management is not properly controlled the organization will not succeed to bring in money. Risk management entails controlling expenses and in the instance that a health care provider is sued, this could mean that some employees will have to be let go. If this is done it means that the overall organizational performance will deteriorate and productivity
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will decrease. The other reason is that quality management is all about having the leaders work as a team to satisfy patients. If there is a high number of patients that are satisfied with the care at the hospital, emergency service, doctors office or nursing home they will keep coming back when they are afflicted by health conditions and will refer other people to the same organization this will lead to more customers and hence more revenue.. Conclusion Health care providers have a variety of services for patients. Patients too have different demands and needs when it comes to the kind of health care that they require. This justifies the need to have multiple health providers to cater for these needs. Health care provision is a complex business but the bottom line is that all standards, accreditations and policies must be followed in order to gurantee dafe and quality service. The patient need to be sure that the heath care provider fulfils this criteria and that they
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  • Spring '12
  • steve
  • Health care provider

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