A review of the organization structure must be conducted. – Employee needs have to be met. • Improve the organization to become self-sufficient – Establish the organization vision, goals, duties and responsibilities. • Become self-organized – Build new business processes and reduce inefficiencies.
COMPANIES THAT USE HOLACRACY • Zappos -A n online shoe retailer started by Nick Swinmurm in 1999 in San Francisco, CA – Using Holacracy since January of 2014 – Focused on delivering exceptional customer service – Important that every employee understands our customers’ needs – Allows every employee to quickly surface and act on customer feedback – Holacracy provides a set of rules and processes without the nuances and checks-and-balances already figured out – Found ways to layer culture, core values, and focus of people into the system that works best
COMPANIES THAT USE HOLACRACY (CONT) • The David Allen Company – Focused on delivering exceptional customer service – Known for its revolutionary Getting Things Done (GTD) method – California-based global training and consulting company – Provides rhythm and structure solid framework at every level of the organization – Increased visibility to key company information and metrics
CHALLENGES • What kind of organizations do not do well with Holacracy -Large scale organizations -Structured institutions such as the military • Medium adopted in 2012, several years later dropped Holacracy – Humans simply aren’t designed to operate like software –
- Winter '18
- Decision Making