SOURCES OF JOB DISSATISFACTION Obviously if employers care this much about the

Sources of job dissatisfaction obviously if employers

This preview shows page 4 - 6 out of 9 pages.

SOURCES OF JOB DISSATISFACTION Obviously, if employers care this much about the risk employees are Page 443exposed to off the job, then there needs to be an even stronger emphasis on risk exposure that occurs on the job. Of course, each employee has a right to safe working conditions. In Chapter 3, we reviewed the Occupational Safety and Health Act of 1970 (OSHA), which spells out those rights in detail. We also discussed in that chapter how to develop safety awareness programs that identify and communicate job hazards, as well as how to reinforce safe work practices that would allow one to pass an OSHA inspection. Although in that chapter we primarily emphasized legal compliance, we need to revisit the topic, because OSHA is not the only audience likely to evaluate the safety of jobs. The perception and reaction of the organization’s own employees to working conditions has implications for satisfaction, retention, and competitive advantage that go well beyond merely meeting the legal requirements. That is, if applicants or job incumbents conclude that their health or lives are at risk because of the job, then attracting and retaining workers will be impossible. Not all jobs pose safety risks, but the nature of the work in a whole host of jobs makes managing safety- related perceptions critical. This includes jobs such as fishing boat operators, timber cutters, airline pilots/flight attendants, structural metal workers, garbage collectors, and taxi drivers/chauffeurs, all of which have been identified as jobs where people are most likely to be involved in fatal accidents. In fact, in these job categories alone, close to 1,000 people die annually. Other jobs that rate low in terms of fatal accidents rate higher in nonfatal accidents, and this includes many jobs in eating establishments, hospitals, nursing homes, convenience stores, and the long-haul trucking industry. Still other jobs pose risks in terms of contracting occupational diseases due to exposure to chemicals. Finally, some jobs create health risks simply because of the long hours and high stress associated with them. Personal Dispositions Negative affectivity is a term used to describe a dispositional dimension that reflects pervasive individual differences in satisfaction with any and all aspects of life. Individuals who are high in negative affectivity report higher levels of aversive mood states, including anger, contempt, disgust, guilt, fear, and nervousness across all contexts (work and nonwork). People who are high in negative affectivity tend to focus extensively on the negative aspects of themselves and others. They also tend to persist in their negative attitudes even in the face of organizational interventions, such as increased pay levels, that generally increase the levels of satisfaction of other people.
Image of page 4

Subscribe to view the full document.

Tasks and Roles As a predictor of job dissatisfaction, nothing surpasses the nature of the task itself. Many aspects of a task have been linked to dissatisfaction. Several elaborate theories relating task characteristics to worker reactions have been formulated and extensively tested. We discussed several of these in Chapter 4. In
Image of page 5
Image of page 6
  • Winter '15
  • Defreitas

What students are saying

  • Left Quote Icon

    As a current student on this bumpy collegiate pathway, I stumbled upon Course Hero, where I can find study resources for nearly all my courses, get online help from tutors 24/7, and even share my old projects, papers, and lecture notes with other students.

    Student Picture

    Kiran Temple University Fox School of Business ‘17, Course Hero Intern

  • Left Quote Icon

    I cannot even describe how much Course Hero helped me this summer. It’s truly become something I can always rely on and help me. In the end, I was not only able to survive summer classes, but I was able to thrive thanks to Course Hero.

    Student Picture

    Dana University of Pennsylvania ‘17, Course Hero Intern

  • Left Quote Icon

    The ability to access any university’s resources through Course Hero proved invaluable in my case. I was behind on Tulane coursework and actually used UCLA’s materials to help me move forward and get everything together on time.

    Student Picture

    Jill Tulane University ‘16, Course Hero Intern

Ask Expert Tutors You can ask 0 bonus questions You can ask 0 questions (0 expire soon) You can ask 0 questions (will expire )
Answers in as fast as 15 minutes