25 the term offshoring is frequently used as a

This preview shows page 109 - 112 out of 124 pages.

We have textbook solutions for you!
The document you are viewing contains questions related to this textbook.
Management
The document you are viewing contains questions related to this textbook.
Chapter 4 / Exercise 4
Management
Daft
Expert Verified
25. The term “offshoring” is frequently used as a subcategory of: a. MNE training c. Drilling b. Outsourcing d. Internationalizing ANS: B PTS: 1 TOP: Managing Human Resources in ‘Offshoring Countries’ 26. International call-centers are an example of:
We have textbook solutions for you!
The document you are viewing contains questions related to this textbook.
Management
The document you are viewing contains questions related to this textbook.
Chapter 4 / Exercise 4
Management
Daft
Expert Verified
a. NGO c. Offshoring activities b. Social dumping d. Lobbying ANS: C PTS: 1 TOP: Managing Human Resources in ‘Offshoring Countries’ 27. Guanxi is: a. A network connection based on dyadic, personal relationships between people b. A term used to describe skill shortages in India and China c. A flourishing business process outsourcing industry d. The world’s largest International call center ANS: A PTS: 1 TOP: Managing Human Resources in ‘Offshoring Countries’ 28. Ex-host-country nationals ( EHCN) is a. A person who was fired in a MNE and wants to return to their home country b. A person who studied abroad and returns to their home country c. A manager who is transferred from one country to another and then returns to the home country d. An international traveler who is banned from their home country ANS: B PTS: 1 TOP: Managing Human Resources in ‘Offshoring Countries’ 29. Common reasons for offshoring failure is all EXCEPT: a. Unsatisfactory quality of products or services b. Problems of management control c. Inadequate training d. Rapid turnover of local staff
e. Language problems ANS: C PTS: 1 TOP: Managing Human Resources in ‘Offshoring Countries’ 30. Iron rice bowl refers to: a. Additional iron supplement added in a bowl of cereal b. Guaranteed continuation of employment c. Exclusive offshore activities in China d. Stringent compensation differentials ANS: B PTS: 1 TOP: Managing Human Resources in ‘Offshoring Countries’ SHORT ANSWER 1. What are some factors which may require multinational headquarters to be involved in industrial relations? ANS: A high degree of inter-subsidiary production integration, more integration more involvement. The nationality of ownership of the subsidiary, US based firms tending to assert more influence. A broad, international approach to human resource management in general. Prior experience with industrial relations in the multinational. Subsidiary characteristics, acquisitions of mature companies get less involvement, key subsidiaries get more involvement, and subsidiaries getting more resources or performing poorly tend to get more attention. General management attitudes towards unions if a factor, as is the tendency toward strikes in the country. PTS: 1 TOP: Key Issues in International Industrial Relations 2. What are the three ways that a trade union may limit the strategic choices of multinationals? ANS: Influencing wage levels and related costs. Restricting the ability of firms to vary employment levels (layoffs).

  • Left Quote Icon

    Student Picture

  • Left Quote Icon

    Student Picture

  • Left Quote Icon

    Student Picture