From questions 1 through to question 4 you must fully

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from questions 1 through to question 4. You must fully reference all information used in your answers as specified in the course handbook.
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Module Learning Outcomes Tested: LO Learning Outcome Description Knowledge and Understanding LO1 Understand the function of operations management in organisations LO2 Appreciate the nature, activities and process of operations management LO3 Understand the way operations contribute to organisational competitiveness and strategic direction LO4 Gain in-depth knowledge of the key concepts of management within and across organisations LO5 Applying theoretical concepts will be undertaken using the case study method LO6 Identify and analyse information needed to establish and implement effective operational decisions with appropriate references LO7 Critically analyse and evaluate both the concepts of operations strategies and also the issues raised with implementation in a fast changing environment LO8 Through case studies, identify management problems in the area of operations management and critically evaluate alternative course of actions dependent on the resources available and the need to effectively manage change LO9 Understand the importance of people in the operations, process and performance management process
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