Job analysisJob analysis, in general terms, is a means of collecting information about a job whichinvolves two set of informations:Job description – is a document containing organisational and functional information. It isself explanatory giving a clear picture about the position.Job specification – is the qualification required for performing a job possessed by anemployee to perform his duties (Pierre, 2016).Job designIt is the next step after job analysis involving work arrangement for reduction ofdissatisfaction among employees.JOB DESCRIPTIONBA CITYFLYERJob title: Cabin CrewReports to: Manager Job overview: An opportunity to join the London City team of Cabin Crewand an opportunity to develop new skills, take control of your career pathand be recognised for you commendable contribution.Responsibilities and Duties:To ensure operational security, health and safety responsibilityDeliver world class serviceEnsure compliance of corporate policiesQualifications:Aged above 18 or overFluent in English – both – written and spokenWilling to work in shiftsMethods of recruitment advertising7
Recruitment techniques have evolved after the the advent of internet. Now the companiesare using new means for recruitment advertising, such as:Internal Recruitment: The British airway could internally recruit by posting an ad on thecompany network or message board (Sarkis, Gonzalez-Torre and Adenso-Diaz, 2010).External Advertising: British airway could advertise externally using other methods.Print Advertising: British airway could go for traditional recruitment advertising.Web Advertising: Since the approach of internet is growing by day British airway canpost a ad online for recruitment.Social Media: British airway can advertise through social media by creating andmanaging accounts.3.2 Compare the selection process of different service industries businessesSelection process is a means of selecting suitable candidate to be employed for the vacantposition in an organization. It is done by selecting the applicants having qualifications requiredfor the job position.Selection methods and practicesThe selection process and techniques vary depending on an organisation. The HR of theBritish airway could use these methods for hiring competent and qualified employees –preliminary screening, telephonic interview, personal interview etc. Barriers of effective selectionThere are certain barriers obstructing the selection of competent candidates, which are:Perception FairnessValidityReliabilityPressureShort-listingThis is a process in which potential employees are identified from the pool of applicantsbest suitable for the job position (Song and et. al., 2010). Short listed applicants are sent forwardfor the next step of the recruitment process.