Questioning the big assumption once people have

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Questioning the Big AssumptionOnce people have identified their competing commit-ments and the big assumptions that sustain them, mostare prepared to take some immediate action to overcometheir immunity. But the first part of the process involvesobservation, not action, which can be frustrating for highachievers accustomed to leaping into motion to solveproblems. Let's take a look at the steps in more detail.HARVARD BUSENESS REVIEW
The Real Reason People Won't ChangeA Diagnostic Test for Immunity to ChangeThe most important steps in diagnosing immunity to change are uncovering employees'competingcommitments and unearthing their hig assumptions. To do so, we ask a series of questions andrecord key responses in a simplegrid.Below we've listed the responses for six people who wentthrough this exercise, including the examples described in the text. The grid paints a pictureof the change-immunity system, making sense ofapreviously puzzling dynamic.JohnHelenTomMaryBillJaneStatedcommitment/am committed to......high qualitycommunicationwith my colleagues.1...thenewinitiative....hearing from mysubordinatesandmaximizing theflow of informationinto myoffice....distributedleadership byenabling peopletomakedecisions....being ateamplayer....turning aroundmy department.What am1doing,or notdoing,that is keeping mystated commitment frombeing fully realized?Sometimes1use sarcastichumor to get my point across.1don't push for top performancefrom my team members ormyself;1accept mediocreproducts and thinking toooften;1don't prioritize.i don't ask questions or ask tobe kept in the loop on sensitiveor delicatematters;1shootthe messenger when1hearbad news.1don't delegate enough;i don't pass on the necessaryinformation to the people1distribute leadership to.1don't collaborate enough;1make unilateral decisionstoooften;1don't really takepeople's input into account.Too often1let things slide;I'm not proactive enoughin getting people to followthrough with their tasks.Competingcommitments1am committed to maintaininga distance from my whitecolleagues.1am committed to notupsetting my relationshipwith my boss by leavingthe mentee role.1am committed to notlearning about things1can't do anything about.1am committed to havingthings go my way to beingin controland to ensuringthat the work is done to myhigh standards.1am committed to beingthe one who gets the creditand to avoiding the frustrationor conflict that comes withcollaboration.1am committed to notsetting full sail until1haveaclear map of howwe get our departmentfrom here to there.Bigassumptions1assume1will lose myauthentic connection tomy racial group if1gettoo integrated into themainstream,ii assume my boss will stopsupporting me if1move towardbecoming hispeer;1assumethat1don't have what it takesto successfully carry out acutting-edge project.

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Term
Spring
Professor
N/A
Tags
Andrew, Helen, Assumption of Mary, To Helen,

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