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50.When you are listening to evaluate, which of the following factors should cause you to hesitate about accepting the speaker's proposal? A. The speaker uses valid evidence.B. The speaker has good credentials concerning this topic.C. The speaker is emotionally involved with the topic he or she is trying to persuade you about.D. The speaker backs up his or her claims with several well-researched examples.51.Which was NOT suggested in the text to help you be a better evaluative listener? 52.Listening is one of the most important career skills you can develop. 53.Consultant Andrea Sutcliffe states that public speaking is a more important skill for getting ahead in your career than listening is. 54.Productivity is often reduced in the workplace because of listening mistakes. True False55.The responsibility for ensuring that a message is effectively understood falls mostly on the speaker, not on the listener. 56.One study shows that patients' concerns are less likely to be addressed when doctors talk too much. 57.According to communication expert Susan Peterson, good listening is 80-90% of what makes a leader effective. 58.It has been estimated that a salesperson can prevent about four minutes of dealing with objections for every minute he or she spends listening. True False59.We are born with the ability to listen, so there is no need to take a class in listening. 60.Most people don't need formal training in listening because listening is a natural ability. 61.Conversational partners typically achieve 90 to 95 percent accuracy in interpreting each other's remarks. 62.Impaired memory is an example of a physiological barrier to listening. True False63.Most listeners can process information at approximately 500 words per minute, four times faster than the average rate of speaking.
64.Speakers typically talk at around 125 words per minute, yet our brains can process information at about 500 words per minute. This mental spare time allows our minds to wander.