SCENARIO 2 Key Communication Strategies Dont ignore it If you ignore rude

Scenario 2 key communication strategies dont ignore

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SCENARIO 2. *Key Communication Strategies* - *Don't ignore it. *If you ignore rude behavior, you send out a signal that , in effect, you need to deal with it. If you witness it, or if it's brought to your attention, you need to deal with it. - *Deal directly with the culprit. *When you need to address rudeness, talk to the person in private. Stay calm and objective as you outline the facts as you know them, explain the negative impact of his or her behavior and how it made other people feel, and make it clear how you want him to modify his behavior. 8. - *SELF-AWARENESS - *is the ability to accurately recognizes your emotions, strengths, limitations, actions, and understand how these affect others around you. Self-awareness increases the likelihood of you handling and using constructive feedback effectively. By knowing your strengths and weaknesses you can improve your organisation's performance. For example, you may hire individuals who perform well in areas you struggle with. - *SOCIAL SKILLS *- Effective social skills consist of managing relationships in a way that benefits the organisation. It helps you to build rapport with your employees and earn their respect and loyalty. When you interact with your employees you can identify the best way to meet their individual needs and identify how their abilities can be used to achieve the organisation's aims. Staff will feel comfortable presenting ideas to you and discussing concern. *PART B* 1. SELF-EVALUATION SHEET ( Look for the table provided) 2. Company Name : Adriatico Manufacturing Inc. Date : October 21, 2019 Time : 10:00am Location: Conference Bldg 1 Attendees Present: Ms. Emily Galvez Mr. Lawrence Yambao Mr. Allan Bungay Mr. Willy Bustamante Mrs. Susan Cruz Mrs. Leonora Aniciete Absent : None Meeting Agenda: To discuss how behavior and emotions affect the workplace and Developing Emotional Intelligence. Suggestions: Practice self-awareness and Empathize with others Resolved: All employees agreed upon to all the program related to improved behavior and emotions to have a better workplace. Adjournment: Ms. Emily Galvez move that the meeting to be adjourned, and this was agreed upon at 12:00pm of October 21, 2019.
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3. *REFLECTIVE JOURNAL* Considering that emotional intelligence deals more with skills to be developed than just personality traits. I look at areas of growth for myself when it comes to explaining my own emotional intelligence. I learned that emotional intelligence involves interpersonal skills and the ability to manage the behaviors and emotions of others in the workplace. In order to achieve emotional intelligence at a high level, many factors regarding ones self must be analyzed. Self-awareness, Self-Motivation, and Self-Regulation are all key components of emotional intelligence. In order to be self aware, I must be able to understand my own emotions, and my own strengths and weaknesses, as well as my needs. Self-regulation requires that one be able to adapt to changes, and self-discipline. Self-motivation looks at ones ability to achieve, and have passion for what they do.
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  • Summer '19
  • Mr. Leonardo Galang
  • Beth, A0, Alice and=

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