Reducing administrative load towards the end of

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Reducing administrative load towards the end of semester. Reducing complaints. Step 5: Reassess: Can we identify further constraints (e.g. different issues in marking turnaround, rigid deadlines re submission?) The University of Sydney Page 22 Lecture Example III Quantitative assessment of TOC steps A division within an academic institution offers 2 grading services for Junior and Senior units. They use 3 types of grading materials: SQ, MCQ & EQ. There are 3 service activities performed by 4 staff members (M1- M4). J grades 20 papers/day and S grades 10 units/day. The service ‘charge’ for J and S grading is $100/paper. Material cost: SQ ($40), MCQ ($10), EQ ($20). The activity usage is depicted on the flowchart. The University of Sydney Page 23 Junior Grading M4 10 minutes Essay Materials Short answer materials Marking M3 5 minutes MCQ materials Marking M3 10 minutes Marking M1 15 minutes Marking M2 10 minutes Marking M2 20 minutes Grading M4 10 minutes Senior The University of Sydney Page 24 Required: 1. Identify the constraint 2. Determine the most ‘profitable’ service under: Traditional approach TOC approach 3. Determine the optimal service mix under the existing constraint Assume operating expense at $1,400 Supply information as given (see Table)
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