ba4 Flashcards

Terms Definitions
refuse (rechace) (niega)
Informal Organization
Lose reporting relationships
operations control activity for ensuring that production decisions are being implemented
Fredrick Taylor
Founder of Scientific Management
1) Study the way workers perform their tasks and experiment with ways of improving how they are performed
2) Codify the above into rules and SOPs
3) Select workers how have needed skills and abilities that match needs of task and train using SOPs
4) Establish acceptable level of performance for a task and reward performance based on that standard
organizations that help other organizations sell their goods or services to customers
Hoe denk ik over hugh
Positive Reinforcement
reward that follows desired behaviors
Make-to-Stock Operations
activities for producing standardized products for mass consumption
relative comparison of a product's benefits versus its costs
Social Responsibility
an organization's obligations toward people or groups that are directly affected by its actions
the process by which individuals select, organize, and interpret the input from their senses
Technical Skills
the job-specific knowledge and techniques required to perform an organizational role
unwritten, informal codes of conduct that prescribe how people should act in particular situations
Marketing Control Process
establishing performance standards, evaluating actual performance by comparing it with established standards, and reducing the differences between desired and actual performance
an approach to marketing segmentation in which organizations focus precise marketing efforts on very small geographic markets
any heavy material carried temporarily or permanently in a vessel to provide desired draft and stability.
a tort consisting of false and malicious publication printed for the purpose of defaming a living person
Theory Y
theory of motivation holding that people are naturally energetic, growth-oriented, self-motivated, and interested in being productive
Compensation System
total package of rewards that organizations provide to individuals in return for their labor
dimension of quality that refers to sameness of product quality from unit to unit
aspect of the marketing mix concerned with the most effective techniques for communicating information about products
a person who contracts with an organization to perform specific services
Contingency Theory
ideal approach to organizing depends on the characteristics of the organization's external environment
Stock Exchange
an organization of individuals to provide an institutional auction setting in which stocks can be bought and sold
Trait Approach
specific traits that contribute to effective leadership
Employee Well-Being
how happy, healthy, and prosperous employees are
Espirit de Corps
shared feelings of comradeship, enthusiasm, or devotion to a common cause among members of a group
360-Degree Appraisal
a performance appraisal by peers, subordinates, superiors, and sometimes clients who are in a position to evaluate a manager's performance
Debt Financing
The aquisition of funds by borrowing
Marketing Implementation
the process of putting marketing strategies into action
a condition that exists when a research method measures what it is supposed to measure
Geodemographic Segmentation
a method of marketing segmentation that clusters people in zip code areas and smaller neighborhood units based on lifestyle and demographic information
What is MEMORY?
Stores program instructions (the tools) and data (the parts) so that the CPU can access them quickly
New Town Construction, Inc., wants to build a parking ramp to connect to its New Town Mall, both of which are on private land. For this action, an environmental impact statement is
Mapp v. Ohio
Established the exclusionary rule was applicable to the states (evidence seized illegally cannot be used in court)
Job Satisfaction
degree of enjoyment that people derive from performing their jobs
Human Resource Management (HRM)
set of organizational activities directed at attracting, developing, and maintaining an effective workforce
Substitute Product
product that is dissimilar from those of competitors but that can fulfill the same need
Intellectual Property
something produced by the intellect or mind that had commercial value
the extent to which a person is careful, scrupulous, and persevering
Behavioral Matching
the target of perception matches his or her behavior to that of the perceiver
Bondholders' Claim
request for court enforcement of a bond's terms of payment
a measure of how well or how productively resources are used to achieve a goal
Frank and Lillian Gilbreth
followers of Fredrick Taylor; pioneered time and motion studies
ideas about what a society believes to be good, right, desirable, or beautiful
Owners Equity
Defined as net worth. The difference between assets and liabilities, aka the things of value that you own versus the amount you owe your creditors
Sherman Antitrust Act (1890)
prohibits contracts, combinations, or conspiracies to restrain trade; establishes as a misdemeanor monopolizing or attempting to monopolize
Personal Interview Survey
a research method in which participants respond to survey questions face-to-face
Executive Judgment
a sales forecasting method based on the intuition of one or more executives
What ion is the most influential on osmotic pressure and volume in the ICF?
What is OUTPUT?
The displayed results of the processing operations.
An individual who loses a credit card is limited to liability of $500 per card for unauthorized charges made before the issuer is notified.
of or pertaining to or in keeping with the Christian gospel especially as in the first 4 books of the New Testament
Wage Reopener Clause
clause allowing wage rates to be renegotiated during the life of a labor contract
Wireless Local Area Network
local area network with wireless access points for PC users
Internal Locus of Control
describes people who believe that ability, effort, or their own actions determine what happens to them
S&P 500
market index of US equities based on the performance of 500 large-cap stocks representing various sectors of the overall equities market
Task-Relevant Knowledge
ensures that a leader knows what has to be done, how it should be done, and what resources are required for a group and organization to achieve its goals
Job Specialization
the process by which a division of labor occurs as different workers specialize in different tasks over time
Barriers to Entry
factors that make it difficult and costly for an organization to enter a particular task environment or industry
Fixed Assets
Items that are used over a longer period of time (beyond one year) and are not easily converted to cash. This includes buildings, equipment, automobiles, etc
Value-Driven Marketing (Value of Product)
= (benefits) - (customer costs)
Regression Analysis
a method of predicting sales based on finding a relationship between past sales and one or more independent variables, such as population or income
What is the equation to estimate plasma osmolality?
2Na + (Glucose/18)
What is used in a sleep lab to diagnose OSA?
Dan has severe myopia, which is correctable with lenses, Eve is blind, and both work for First National Bank. Considered disabled under the Americans with Disabilities Act
is Eve only.
Supply Chain Management (SCM)
principle of looking at the supply chain as a whole to improve the overall flow through the system
Annual Percentage Rate (APR)
one-year rate that is charged for borrowing, expressed as a percentage of the borrowed principal
Extrinsic Work Values
work values that are related to the consequences of work
Digital Millennium Copyright Act (1996)
refined copyright laws to protect digital versions of copyrighted materials, including music and movies
A change in 0.1 pH results in how much of a change in HCO3?
2 mEq/L
What are some features with obesity in relation to Pickwickian syndrome?
daytime somnolence, hypoxia, hypercapnia, RVF, polycythemia, pulmonary HTN
Maslow's Hierarchy of Human Needs Model
theory of motivation describing five levels of human needs and arguing that basic needs must be fulfilled before people work to satisfy higher-level needs
Self Actualization; Esteem; Social; Security; Physiological
What do lobbyists do for their clients?

Get access to legislators.
Monitor legislation.
Establish communication channels with regulatory bodies.
Protect firms against surprise legislation.
Draft legislation, slick ad campaigns, direct-mail campaigns.
Provide issue papers on anticipated effects of legislative activity.
Communicate sentiments of client on key issues. 
Influence outcome of legislation.
Assist companies in coalition building around issues.
Help members of congress get reelected.
Organize grassroots efforts.
What happens to Ca in alkalosis?
Decreases due to increased Protein binding
When there is a direct conflict between a decision by a federal Environmental Protection Agency (EPA) administrator on a matter that comes within the EPA's jurisdiction and a Hawaii state law
the EPA's decision takes precedence.
Explain how the clash of ethical systems in business and government poses a healthy conflict.
The results have been increasing conflicts among diverse interest groups, with trade-off decisions becoming harder to make.
What drug is given SECOND during the induction phase?
Induction agent (e.g. barbituate, non-barbituate)
Describe the tragedy of the commons.
A “commons” is a plot of land available to all. When the commons is large enough to accommodate the needs of everyone, no problems occur. However, as herders continue to add animals to their herds, the carrying capacity of the commons becomes strained. It is in the self-interest of each herder to allow the animals to graze, even though cumulative grazing will inevitably destroy the commons.
What is the main difference between Monitored Anesthesia Care (MAC) and General Anesthesia (GA)?
In MAC, the patient maintains their own airway and protective reflexes
What type of patient would you use a combination of Sevo/N20 to induce anesthesia?
In frightened patients without IV sites
What does the renal system do to control pH?
1. Excrete H ions2. Form & reabsorb HCO3
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