Vocabulary 454 Flashcards

Army leader
Terms Definitions
Attending meetings
Leadership styles
*Autocratic*Democratic*Laizzez-faire*Bureaucratic - rules
Maintaining employee files
Personnel Budget
(largest expense)65%
Environmental Factors
Technological forcesEconomic forcesPolitical forcesSocial forcesLegal forcesThese factors often create anxiety and therefore cause an increase in employees' security needs.
Establishing policies and procedures
Capital Budget
major items 5000+
Results orientated
contingency factors; represents how important a person's job is and how many people depend on that person to accomplish their tasks
relationship behavior
includes using two–way communication, listening, encouraging, involving followers in decision making, and giving emotional support.
Outcomes are acceptable to stakeholders.Future capability of the team improves.Individuals are satisfied
Characteristics or qualities or properties. Attributes of the leader fall into three categories: mental, physical, and emotional.
Types of agendas
Structured, Timed, Action
income or amounts received forpurchased services or goods
Charismatic Leadership
enthusiastic, self-confident leader whose personality and actions influence people
Distinguishes preference for deciding via objective impersonal logic
full of woe; wretched; unhappy:
Decision-making styles capture how a leader decides as opposed to what a leader decides
Contingency factor; degree to which people have alternatives in accessing resources
Pygmalion Experiments
Psychologists told teachers some students had higher potential than others. Then through self-fulfilling prophecy, the students with "high potential" were then the top students! The way the teachers interacted with the students influenced them.Teachers expectations shaped their abilities, motivation and behaviors.Pygmalion increases people's beliefs in themselves and strengthened expectancy beliefs (E to P)
Followers prefer
to have a predicable path
The ability to establish procedures for monitoring and regulating processes, tasks, or activities of employees and one's own job, taking actions to monitor the results of delegated tasks or projects.
Assumptions and convictions that a person holds to be true regarding people, concepts, or things.
Systems theory
basic. interrelated and interdependent. EnvironmentInputThroughputOutputFeedback and control
a small number of people withcomplementary skills who are committed toa common purpose, performance goals,and approach for which they holdthemselves mutually accountable--Highly communicative group of people Different backgrounds, skills, abilities Clear working approach Common specific goal Small in number Adequate level of skills Sense of mutual accountability
Early adopters
open and receptive to change
What is confidence?
Projecting Self-confidence and certainty in the units ability to succeed in whatever it does; able to demonstrate composure and outward calm through steady control over emotion.
Primary Nursing Advantage
personalized, holistic, continuity, accountability, autonomy, motivation,rapport, inc. communication
A worker who maintains self-control is said to have:
What health professional operates the heart-lung machine used in coronary bypass surgery?
Social Influence
rewards for complying with leaderpunishments for not complyingtaken-for-granted authority of leaderidentification with leadersubmission to the leader's expertisedesire/tendency to conform to social norms
Legitimate Power
authority associated with a position
Neighborhood church
What geographical churches were foundationally called; half or more of the participants of the church live near enough to travel there within 20 min; example - can go in a rural area and find a Baptist church every 6 miles
administrative power from local or subordinate levels and concentrate it in a central authority
defined as the degree to which employees have the ability adn the willingness to accomplish their specific tasks
political behavior
involves attempts by individuals to influence the behaviors of others as a means to protect their self–interests, meet their own needs, and advance their own goals.
90% of People think President should have a strong understanding of complex issues, college students think intelligence is single most important characteristic for leader to possess. However the correlation is only moderate (both for emergence as a leader and effectiveness as a leader) it is important to fit with the followers intelligence otherwise there can be a communication gap/disconnect.
Spartial Complexity
geographical dispersion. hard face to face communications.
Organizational structure
The way an organization’s activities are coordinated and controlled, and represents another level of the situation in which leaders and followers must operate.
Transactional leaders
Believed to motivate followers by setting goals and promising rewards for desired performance.
The intangible bond based on a legitimate obligation; it entails the correct ordering of our obligations and commitments. Loyalty demands commitment to the organization and is a precondition for trust, cooperation, teamwork, and camaraderie..
total employee involvement
An empowerment technique where employees participate in actions and decision making that were traditionally reserved for management.
performance standard
criterion or benchmark against which actual performance is measured.
set of objects events or conditions not part of the system but has bearing on the system's functions
refers to the division of labor, specialization, number of hierarchical levels and geographic dispersion
Halo Effect
The perceiver develops an overall impression of a person or situation based on one characteristic, either favorable or unfavorable.
FTE Calculations
Required Pt care hoursProductive Hours per FTE = Total FTE’s Needed82,420/1872 = 44 FTEs
What does FM 7-0 cover?
Training the force
Define Leadership
Leadership is influencing people by providing purpose, direction and motivation while operating to accomplish the mission and improving the organization.
Functional nursing
Assigned to task rather than patient
Path-goal Theory
A contingency approach to leadership in which the leader's responsiblity is to increase subordinates' motivation by clarifying the behaviors necessary for task accomplishment and rewards.
In the SkillsUSA emblem the Torch represents what
A written document of the principles and laws governing the operation of an organization is the definition of what?
The SkillsUSA creed states: I believe in the Dignity of what?
A task performed to business and industry standards is called a:
the rights inherent in a managerial position to tell people what to do and to expect them to do it
Leader = Manager
Leaders are not always in a management position
Sect-non church
Ernst Troelsch – social teaching of the church
Suggest a continuum between church on one hand contrasted it with sect on the other hand
His model for the church was the Roman Catholic church
Formal, hierarchal, liturgical, powerful
His model for a sect was the Anabaptists
Informal, democratic, emotional, anti-world
Sect-non churches - Size of less than 50; led by the Spirit
used or adapted for setting property on fire:
process that involves the guidance or direction of a group or people toward organizational goals or objectives
Expert power
derived from some special ability, skill or knowledge demonstrated by the individual
Coercive power
when a person has control over punishments in an organization- principle of fear-poor form because it tends to result in negative feelings
Idealized influence
involves behaving in ways that earn the admiration, trust, and respect of followers, causing followers to want to identify with and emulate the leader-Charisma-Steve Jobs-60% variation in charismatic behavior can be explained by genes- extraversion, openness to experience, and agreeableness have significant genetic componenets- effects of perceptions of leader charisma
decide style
the leader makes the decision alone and either announces or sells it to the team.
Degree to which a job provides an individual with some control over what and how he does it.
Leadership is key to
Aligning organizational systems and follower behavior around a new organizational vision.
A measure (as a percentage) of the actual output to the standard output expected. Efficiency measures how well someone is performing relative to expectations.
An essential shift or progress of the mind where recreation is evident and enjoins activities such as re-engineering, envisioning, changing, adapting, moving into, and creating the future.
Ideas about the worth or importance of things, concepts, and people.
is the degree to which an organization has rules stated in the policy that describes the members function. This may vary by institution
The degree to which a person is responsible, dependable, persistent and achievement-oriented.
Nurses workload
# of pts Acuity intensity Contextual issues experience of staff
Beliefs Humans are social beings who are more likely to be influenced by others than by facts Strategy Use group process and group norms to socialize and influence people Focuses on non-cognitive determinants of behavior (e.g., roles, perceptions, feelings) Uses Agent does not have to have legitimate power base, but has power from interpersonal skills
Name some physical barriers to communication
Noise of BattleDistance
Incremental Budgeting
Taking last years expenses and adding for the cost of inflation. Behooves manager to use the money in the budget. End of year-extra money --> what do I do with it. Could lose it.
Patient focused care disadvantages
--Start up cost considerable--Staff resistance to change--Concerns for blurring of roles--Could trade quality for efficiency
Fee for service reimbursement
reimbursement based on services provided
The basic principle that all people are guaranteed the same privileges or rights is called what?
equal opportunities
An employee should know his or her job description and avoid performing skills outside the scope of practice. This is called knowing your:
A process by which a regulatory body administers examinations and maintains a current list of qualified personnel is called:
What is the quality of standing up for one's rights, beliefs, and ideas in a constructive manner?
Fiedler Model
model assumes that leader's style was always the same and could not change in different situations
draws energy from the inner world of ideas and impressions
Types of Leadership (Ch 9)
Transactional, Transformational, Pseudotransformational
Informal Leader
usually become leaders because of age, seniority, special competencies, an inviting personality or ability to communicate with and counsel others
power and influence are both...
moderately correlated with job performance and organizational behavior; can increase motivation levels and decrease stress; can boost affective commitment
facilitate style
the leader presents the problem to the team in a meeting, acts as a facilitator, defines the problem to be solved, and sets the boundaries within which the decision must be made.
consult team style
the leader presents the problem to team members in a meeting, gets their suggestions, and then makes the decision.
The four contingency theories of leadership
Normative decision modelSituational leadership modelContingency modelPath-goal theory
job enlargement
An increase in the number of tasks that an employee performs. It is associated with the design of jobs to reduce employee dissatisfaction.
Checklist format
Points ascribed for activity. Tot = level of acuity. MAY NOT REFLECT NURSE WORK.
A leader’s effectiveness is dramatically enhanced by understanding and developing what areas?
Military Bearing Physical Fitness. Confidence Resilience.
What is counseling?
Counseling is the process used by leaders to review with a subordinate the subordinate’sdemonstrated performance and potential.
What is resilience?
Showing a tendency to recover quickly from setbacks, shock, injuries, adversity, and stress while maintaing a mission and organizational focus
Case method
Total patient care for a specific time period. ONE NURSE -- consider expense and ID staff edu and comm.
Fielder's Contingency Model
Designed to enable leaders to diagnose both leadership style and organizational situation.
person who does not get paid and who serves or acts on his own free will is called a:
What are the three types of educational programs that graduate individuals eligible to take the National Council Licensure Examination for Professional Nursing (RN) called?
BSN (any order)ADNDiploma
1st characteristic that have been found to have (weak) relationships to effective leadership
Determined/ Self-motivated – relatively unconcerned with extrinsic rewards or other’s opinions of them
the act or a result of breaking; break or rupture.
Time-driven model of leadership
suggests that the focus should shift away from autocratic, consultative, facilitative, and delegative leaders to autocratic, consultative, facilitation, and delegative situations
traits model of leadership
is based on characteristics of many leaders—both successful and unsuccessful—and is used to predict leadership effectiveness.
Herzberg labeled work motivators as?
satisfaction-more likely to engage in organizational citizenship behaviors.
Factors that influence communication (10)
Dev, Per, psy, Non-verb, gend, culture, roles, knowledge, power, env.
Volume variance-
Pt days (cencus is down, less pts less need for nurses)
What is a list of items to be covered in a meeting called?
Initiating Structure
extent to which a leader was likely to define and structure his/her role and the roles of group members to seek goal attainment
Idealized Influence Charisma
Leaders act as strong role models for followers
Life cycle theory of leadership
argues that the optimal combination of initiating structure adn consideration depends on the readiness of the employees in the work unit
Oppennes to Experience
The degree to which a person has a broad range of interest and is imaginative, creative and willing to consider new ideas.
Character is essential to successful leadership. What are the three major factors that determine a leader’s character?
1. Army Values2. Empathy3. Warrior Ethos
The first item on the agenda of a meeting is?
call to order
Continue Last page Leadership and Personal Traits
Some characteristics that have been found to have (weak) relationships to effective leadership
7 factors of time-driven model of leadership
1. Decision significance2. Importance of commitment3. Leader expertise4. Likelihood of commitment5. Shared objectives6. Employee expertise7. Teamwork skills*asks if high or low*successful 68% of the time and when went against successful 22%chose what the model recommends only 40% and exhibit less variation in styles than the model suggests-overuse the consultative style and underutilize autocratic and facilitative styles
Describe the "Be, Know and Do".
Army leadership begins with what the leader must BE, the values and attributes that shape aleader’s character. Your skills are those things you KNOW how to do, your competence ineverything from the technical side of your job to the people skills a leader requires. But characterand knowledge—while absolutely necessary—are not enough. You cannot be effective, youcannot be a leader, until you apply what you know, until you act and DO what you must.
SkillsUSA 's program of work is made up of seven components. Name three of the seven.
Professional Development (any three, any order)Community ServiceEmploymentWays and MeansSkills USA ChampionshipsPublic RelationsSocial Activities
Core leader competencies are what an Army leader does. What are the core leader competencies?
1.An Army leader leads2.An Army leader develops3.An Army leader achieves.
You have been introduced to a person and have forgotten his or her name. What should you do?
ask his or her name again
Attributes of an Army leader can best be defined as what an Army leader is. What are the attributes of an Army leader?
A leader of character A leader with presence. A leader with intellectual capactiy.
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