Spring 2011 Final Exam MGSC290 Flashcards

transaction processing systems
Terms Definitions
Tactical Planning
Mid-level managers set incremented goals that can be achieved in a year or less. This process is referred to as...
Knowledge Base
The facts and rules for an expert system are usually derived by interviewing one or more experts, and then incorporated into a ....
Commit or Rollback Strategy
OLTP uses a ..... to ensure that each transaction is processed correctly
Mission
Every organization has a goal or a plan that's referred to as its.....
Structured Problem
An everyday, run-of-the-mill, routine problem is called....
Operational Planning
low-level managers are responsible for scheduling employees, ordering supplies, and other activities that make day-to-day operations run smoothly. The process is referred to as....
Expert System Shell
An ... is a software tool containing an inference engine and a user interface that develops use to enter facts and rules for a knowledge base
Managers
.... determines organizational goals and plans how to achieve those goals
Workers
.... are the people in an organization who directly carry out the organization's mission
Organization
an ... is a group of people working together to accomplish a goal
Exception Report
An... contains information that is outside normal or acceptable ranges 
OLTP System
A processing system that allows for a real-time in which each transaction is processed as it is entered is often referred to as an.....
Decision Query
A..... is a question or set of instructions describing data that must be gathered to make a decision
Expert System
An.... ,sometimes referred to as a knowledge-based system, is a computer system designed to analyze data and produce a recommendation, diagnosis, or decision based on a set of facts and rules
Information System
An.... collects, stores, and processes data to provide useful, accurate, and timely information, typically within the context of an organization
Interprise Information System
A large business might require several information systems integrated into an ...... that supports a variety of business activites
Transaction
In an information system context, a .... is an exchange between two parties that is recorded and stored in a computer system
Unstructured Problem
An ... requires human intuition as the basis for finding a solution
Semi-Structured Problem
A .... is less routine than a structured Problem
Strategic Planning
The emphasis on a long-range and future goals is referred to as......
Organizational Chart
An .... depicts the hierarchy of employees in an organization
Management Information System
.... refers to a type of information system that uses the data collected by a transaction processing system, and manipulates the data to create reports that managers can use to make routine business decisions in response to structured problems
Schedule Reports
....., such as monthly summaries, follow a fixed format and are produced according to a preset timetable
Ad Hoc Report
An .... is a customized report, generated to supply specific information not available in scheduled reports
Nonprofit Organization
organizations formed to accomplish political, social, or charitable goals that do not include amassing profit is known as......
External Information
Other information systems store or provide access to.... generated by sources outside the organization
Executive Information System (EIS)
A special type DSS, called an...... , is designed to provide senior managers with information relevant to strategic management activites
Knowledge Engineers
the process of designing, entering, and testing the rules in an expert system is referred to as ....
Internal Information
Some information systems collect and store .... generated by the organization itself
Batch processing
Early transaction processing systems, such as banking and payroll applications, used .... to collect and hold a group of transactions until the end of the day or pay period, when the entire batch is processed
Mission Statement
A .... describes not only an organization's goal, but also the way in which those goals will be accomplished
Online Processing
In contract to batch processing, most modern transaction processing systems use.....
Detail Reports
A typical transaction processing system generates ...... which provide a basic record of completed transactions
Precision Report System (DDS)
A ..... helps people make decisions by directing manipulating data, analyzing data from external sources, generating statistical projections, and creating data models of various scenarios
Summary Reports
A ..... combines, groups, or totals data
Decision Model
A .... is a numerical representation of a realistic situation
Business
Any organization that seeks profit by providing goods and services is called a .....
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