Nonverbal Communication Exam 1 Studyguide Flashcards

Terms Definitions
What are the 6 Important functions of NV communication?
1. NV factors are major determinants of meaning
2. Feeling & emotions are most accurately revealed by NV means
3. NV portion of communication are free of deception & distortion
4. NV cues add to high quality communication
5. NV cues are more efficient than verbal communication
6. NV cues represent the most suitable vehicle for suggestion
What are the 6 major functions of NV cues?
1. Provide information

2. Regulate interaction

3. Express emotion

4. Allow metacommunication

5. Control social situations

6. Form & manage impressions
Key Term: Define
Body Language
Key term: Define
Study of distance/space between people
Key term: Define
Vocalics - volume, rate, pauses (inflection) -> voice (paralanguage)
Key term: Define
Key term: Define
Key Term: define
Artifacts - things a part off your identity ->watches, jewelry, clothes. ( items that hold meaning)
Key term: Define
Oculesics - eyes
What is Hemispheric Processing?
- The hemispheres of the brain serve decidedly different communicative functions even though the hemispheres interact.

-The right hemisphere of the brain focuses on NV com & the left focuses on verbal communication (for right handed people)
What are facial expressions?
Facial Expressions:

- Most important source of emotional information.

- Impacts our judgments on: *Physical attractiveness

* Dominance

* Emotional state

-Can produce high quality communication

-Usually reflect accurate emotions but can also be used to deceive.
What is Categorical Perspective through facial expression?
- One dominant emotion stands out to decoder

(ex. Happiness vs. anger)
- What are the 7 Basic Facial meanings suggested by Ekman?(pg. 29)
> Happiness

> Surprise

> Fear

> Anger

> Sadness

> Disgust

> Interest
What are the Dimensional Perspective on (pg. 31) through facial expressions?
- Face conveys not one dominant meaning but a # of dimensions of meaning.
-Dimensions of meaning that the face communicates:
1. Evaluate Judgments
2. Interest/disinterest
3. Degree off involvement in a situation
4. Amount of control over our own expressions
5. The factor of understanding or lack of it
The face communicates emotion. Why is it important for encoders & decoders? (pg. 28)
- Encoders (msg senders): Need to be aware of the kind of emotion they are displaying on their face in order to modify that facial expression

- Decoders (msg understander): Must be aware of encoder’s facial expression in order to decode it accurately.
What is the Facial action coding system? (pg. 28)
- Classifies the unit of facial expressions that are separate & visually distinguishable.

- FACS distinguishes 44 "action units"
What are the qualities of the deceptive face?
Deceptive Face (pg. 35)

- When facial expressions are consciously controlled

- Display rules: Refers to way we manage/ control our facial expressions to conform/ fit to certain norms
What is representational Facial Expressions (pg. 35)?
- Genuine facial expressions that reflect actual emotion we our experiencing. (What we actually feel)
What is Facial Falsification (pg. 36)?
- Simulate: Showing an emotion when one is not felt

- Neutralize: Showing no facial when some emotion is felt

- Mask: Covering felt emotion while displaying a facial emotion that is not really felt.
Why are facial expressions important?
- Encoding of facial expressions is clearly a skill that can be developed. (pg. 47)

- Our decoding can improve which provides helpful information about the emotions, moods, & feelings of the interactions

- Better decoding of facial expressions - better detecting of facial deception
What is the most reliable source of deception through eye behavior?
The eyes when it dilates
What are the Exhibited Eye behaviors (pg. 56)?
- Eye Contact: 2 ppl at one another but not necessarily eye to eye

- face gaze: look at someone else face

- Mutual eye contact: When 2 ppl look in the eyes of each other

- Gaze avoidance: intentional avoidance of eye contact

Ex. children when guilty don’t want to look @ parent

- Gaze avoidance: Intentional avoidance of eye contact w/ another person

- Eye blinking: Nervous gesture often has a negative association

- Eye flutter: associated w/ eye shifts. Refers to the # of times our eyeballs exhibit slight but distinguishable horizontal & vertical movements per unit of time

- Eye shifts: perceived as dishonest & untruthful


Pupil Size: Average size of the diameter of a person's actual pupil

EX. ppl who get started/ surprised get larger pupils

Eye gaze: Our gaze is focused directly upon a person's eye
What are the Communicative Functions of eye behaviors (pg. 57)?
1. Attention (eyes function to gain attention & indicate levels of interest)

2. Persuasive function: (persuader must keep contact to be perceived as credible)

3. Intimacy Function: (eyes establish, maintain &terminate interpersonal relationships)

4. Regulatory function

5. Affective function (eyes communicate emotion)

6. Power Function (powerful ppl stare)

7. Impression management function
More about the eyes...
The eyes.. (pg. 57)

1. Indicates degree of attentiveness, interest, & arousal

2. Initiates & sustains intimates relationships

3. Influence attitude change & persuasion

4. Regulate interaction

5. Communicate emotions

6. Define power & status relationships

7. Assume a central role in impression management
What are the nature of bodily cues?

>Was the communicator aware of exhibiting a specific kind of bodily cue?

- Communicators who are aware of exhibiting certain bodily cues have the capacity to control these types of cues.

- Bodily cue uses conscious intent to communicate a particular message
Bodily cues provide different info & meanings, What are they? (pg.74-78)
(*Ex. Emblems, etc.)
- Emblems: bodily cues that have a direct verbal translation & pre-use meaning

Ex. shaka, peace sign

- Illustrators: used to increase clarity of verbal msgs

Ex. The fish was this big (use hands to show length)

- Affect displays: How the body shows emotion

Ex. Quenching your fist to display anger

-Regulators: used by interactions to exercise turn taking behaviors

Ex. Raise hand when wanting to speak

-Adaptors: Uncontrollable or aware gestures

Ex. leg shaking or twirling of the hair
What are the Bodily cues major commutative (pg. 83)?
1. Attitudinal information -> attitude towards others & self

2. Information about communicators psychological state -> how confident we are whether we are being deceptive

4. Relational information-> how we are perceived to be (likeable, assertive, powerful, or dominant)
What is the difference between gestures and postures?
- Gesture: An action confined to a part/parts of the body

- Posture: An action involving continuous adjustments of every part of the body, w/ consistency in the process of variation

Interesting terms: Gestures



Postural mirroring -> Mimic a speaker's posture
What is the NV indicators of liking and disliking?
-Immediacy: Exhibiting interest in a person you want to be liked by.

- Positive indicators of liking: Postural mirroring


Eye Contact


- Negative indicators: Unpleasant facial expressions, bodily tension
What is the NV indicator of assertiveness and unassertiveness?
- Power cues: relaxed posture option to state, interrupt, & approach another person

- Indicators of powerless: body tension, looking down frequently, arriving early for parties
What are the proxemic environment?
(ex. space, distance, etc.)
Proxemic Environments:
- Space:
1. Fixed – feature (things in the room that can be moved)
2. Semifixed – feature (things in the room that can be fixed)
3. “ Bubble” (personal space)
4. Sociopetal (a space that brings people together)
5. Sociofugal (a space that brings people not together)

- Distance:
1. Hall’s Zones (4 zones)
A. Intimate zone
B. Personal Zone (18 in.)
C. Social zone
D. Public zone

- Territory:
1. Territoriality
Four Kinds
A. Public
B. Home
C. Interactional
D. Body

- Crowding
This condition exists when our attempts to achieve a desired level of privacy have been unsuccessful .
What is the term used to minimize the feeling of beng crowded?
To minimize the feeling of being crowded:

Cocooning: putting yourself in your own bubble. (car vs. riding the bus)
What are the - 4 Dimensions of privacy?
1. Physical
2. Social
3. Psychological
4. Informational
Key term: define
- sociopetal: space that forces individuals in promoting interaction. (promotes involvement, communicative interaction, and a feeling if involvement)
Key term: Define
- sociofugal: Space that forces individuals to not be together (impersonal and without opportunity for shielded communication.)
Keyterm: Define
fix-feature space
fix feature space is things that cannot be moved in a room

(e.g., window, chalkboard)
Key term: Define:
semifixed space
semi-fixed space is things in the room can be moved

e.g., chair, desk, etc.
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