Chapter 12 Vocab Flashcards

Terms Definitions
team process
the differnet types of communication, activities, and interactions that occur within teams that contribute to their ultimate end goals
process gain
getting more from the team than you would expect according to the capabilties of its individual members
process loss
same as gain but getting less instead of more
coordination loss
consumes time and energy that could otherwise be devoted to the task activity
production blocking
occurs when members have to wait on one another before they can do their part of the team task
motivational loss
los in team productivity that occurs when team members do no work as hard as they could
social loafing
feelings of reduced accountability cause members to exert less effort when working on team tasks than they would if they worked alone
taskwork process
activities of team members that relate directly to the accomplishment of team tasks
nominal group technique
a team process used to generate creative ideas, wherby individually team members write down their ideas then take turns sharing them
decision informity
reflects whether members posses adequate information about thier own task responsibilty
staff validity
the degree to ehich members make good recomendations to the leader
heirarchy sensitivity
reflects the degree to ehuch the leader effectively weights the ideas of other team members
boundary spanning
interacrions among team members and individuals and groups who are not part of the team
ambassador activities
communications that are intended to protect the team, persuade others to support the team, or obtain important resources for the team
task coordinator activities
communications that are designed coordinate task realted issues with people or groupos in other functional areas
scout activities
things tream members do to obtain information about technology, competitors, or the broader marketplace
teamwork processes
interpersonal activities that facilitate the accomplishment of the teams work but do directly involve task accomplishment itself
transition processes
teamwork activities that focus on preperation for future work
action processes
teamwork processes such as helpiung and coordination that aid in the accomplishment of teamwork as the work is actually taking place
interpersonal processes
processes such as motivating and confidence building, that focus on the mangemnet of relationships amongst team members
relationship conflict
refers to disagreements among team team members in terms of intetrpersonal relationships or incompatabilities with respect to personal values or prefernces
task conflict
refers to disagreements between team members about the teams task
process by which information and meaning is transfered from a sender to a reciever
iformation richness
the amount and depth of information that gets transmitted in a message
network structure
the pattern of communication that occurs reguraly among each member of the team
team states
refer to specific types of feelings and thoughts that coalesce in the minds of team members as a consequence of their experince of working together
when members of the team develop a strong emotional bond with one another
the drive towards conformity at the expense of other team members
degree to which members believe that team can be affective across a variety of tasks
mental models
the level of common understanding amog team members with regardsto important aspects of the team and its task
transactive memory
refers to how specialized knowledge is distributed amongst members in a manner that resulkts in an effective system of memory for the team
transportable teamwork competencies
team training that involves helping people people develop general teamowrk competencies that they can transport from one team context to another
cross training
involves training members in the duties and responsibilities of their teamates
personal clarification
in this type of training members simply recieve information regarding the roles of other team members
positional modeling
involves team members observing how other members perform their roles
positional rotation
this training gives members actuyal experience carrying out the responsiblities of their teamates
team process training
occurs in the context of a team experience that faciltates the team being able to function and perform more effectively as an intact unit
action learning
a team is given a real problem thats relevant to the organization and then held accountable for analyzing the problem, developing an action planb, and then carrying out that plan
team building
normally is conducted by a consultant and intended to facilitate the development of team processes realted to goal setting, interpersonal relationships, problem solving, and role clarification
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