How to Win Friends and Influence People | Study Guide

Dale Carnegie

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Course Hero. "How to Win Friends and Influence People Study Guide." Course Hero. 15 Nov. 2017. Web. 23 Oct. 2018. <https://www.coursehero.com/lit/How-to-Win-Friends-and-Influence-People/>.

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Course Hero. (2017, November 15). How to Win Friends and Influence People Study Guide. In Course Hero. Retrieved October 23, 2018, from https://www.coursehero.com/lit/How-to-Win-Friends-and-Influence-People/

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Course Hero. "How to Win Friends and Influence People Study Guide." November 15, 2017. Accessed October 23, 2018. https://www.coursehero.com/lit/How-to-Win-Friends-and-Influence-People/.

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Course Hero, "How to Win Friends and Influence People Study Guide," November 15, 2017, accessed October 23, 2018, https://www.coursehero.com/lit/How-to-Win-Friends-and-Influence-People/.

How to Win Friends and Influence People | Part 2, Chapter 1 : Six Ways to Make People Like You (Do This and You'll Be Welcome Anywhere) | Summary

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Key Takeaways

  • To make friends, show interest in other people rather than try to impress them or make them interested in you. People are "interested in themselves—morning, noon and after dinner."
  • Showing interest in and "concern for the seemingly unimportant people" can lead to greater popularity, unexpected benefits, and new opportunities. In addition, showing interest in customers can strengthen their "loyalty to your company."
  • Making friends takes effort, including doing "things for other people—things that require time, energy, unselfishness, and thoughtfulness."
  • "Greet people with animation and enthusiasm" to set a positive tone for conversation.
  • Kindness can have a profound, lifelong effect on people.
  • Principle: "Become genuinely interested in other people."
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