How to Win Friends and Influence People | Study Guide

Dale Carnegie

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Course Hero. "How to Win Friends and Influence People Study Guide." Course Hero. 15 Nov. 2017. Web. 22 July 2018. <https://www.coursehero.com/lit/How-to-Win-Friends-and-Influence-People/>.

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Course Hero. (2017, November 15). How to Win Friends and Influence People Study Guide. In Course Hero. Retrieved July 22, 2018, from https://www.coursehero.com/lit/How-to-Win-Friends-and-Influence-People/

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Course Hero. "How to Win Friends and Influence People Study Guide." November 15, 2017. Accessed July 22, 2018. https://www.coursehero.com/lit/How-to-Win-Friends-and-Influence-People/.

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Course Hero, "How to Win Friends and Influence People Study Guide," November 15, 2017, accessed July 22, 2018, https://www.coursehero.com/lit/How-to-Win-Friends-and-Influence-People/.

How to Win Friends and Influence People | Part 2, Chapter 2 : Six Ways to Make People Like You (A Simple Way to Make a Good First Impression) | Summary

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Key Takeaways

  • You may spend a lot of money on clothes and jewels, but a sour face ruins the effect: "The expression one wears on one's face is far more important than the clothes ... on one's back."
  • People are glad to see you when you show you are glad to see them. A sincere smile "comes from within" and warms the heart.
  • A smile also "comes through in your voice," so smile when speaking on the telephone, even if the other person can't see.
  • "People rarely succeed at anything unless they have fun doing it," and initially engaging jobs or projects can fail if they become boring and joyless.
  • Trying to transform a grumpy attitude by practicing smiling at people can increase your happiness and improve friendships quickly and surprisingly. "Force yourself to smile," and if needed "act and speak as if cheerfulness were already there."
  • Happiness is achieved "by controlling your thoughts," since happiness can come only from within. Attitude determines the level of happiness. To improve your attitude, "picture in your mind the able, earnest, useful person you desire to be" so you can become that person.
  • Smile even at the grumpiest people, "for nobody needs a smile so much as those who have none left to give!"
  • Principle: Smile.
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