How to Win Friends and Influence People | Study Guide

Dale Carnegie

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Course Hero. "How to Win Friends and Influence People Study Guide." Course Hero. 15 Nov. 2017. Web. 19 Aug. 2018. <https://www.coursehero.com/lit/How-to-Win-Friends-and-Influence-People/>.

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Course Hero. (2017, November 15). How to Win Friends and Influence People Study Guide. In Course Hero. Retrieved August 19, 2018, from https://www.coursehero.com/lit/How-to-Win-Friends-and-Influence-People/

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Course Hero. "How to Win Friends and Influence People Study Guide." November 15, 2017. Accessed August 19, 2018. https://www.coursehero.com/lit/How-to-Win-Friends-and-Influence-People/.

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Course Hero, "How to Win Friends and Influence People Study Guide," November 15, 2017, accessed August 19, 2018, https://www.coursehero.com/lit/How-to-Win-Friends-and-Influence-People/.

How to Win Friends and Influence People | Part 2, Chapter 6 : Six Ways to Make People Like You (How to Make People Like You Instantly) | Summary

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Key Takeaways

  • To connect with people,
  • find something you can "honestly admire" about them. "Radiate a little happiness" not because you want something from the other person but simply as an unselfish act of appreciation.
  • Making people feel important is a key interaction that "will bring ... countless friends and constant happiness." The urge to feel important "has been responsible for civilization itself."
  • The Golden Rule ("Do unto others as you would have others do unto you") applies to conversation: "Give unto others what we would have others give unto us," including devoted attention, sincere interest and praise, and a feeling of importance.
  • Polite phrases such as "I'm sorry to trouble you," and "Would you mind?" go a long way in conversation. Don't neglect the niceties, for they "oil the cogs of the monotonous grind of everyday life."
  • Consider and appreciate what you can learn from others. As Ralph Waldo Emerson said, "Every man I meet is my superior in some way."
  • Honest admiration of another person (or their prize possessions, hobbies, pets, or whatever) gives them the recognition they crave—and rarely receive. It can also help smooth business deals by breaking the ice or finding common interests.
  • Principle: "Make the other person feel important—and do it sincerely."
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