How to Win Friends and Influence People | Study Guide

Dale Carnegie

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Course Hero. "How to Win Friends and Influence People Study Guide." Course Hero. 15 Nov. 2017. Web. 25 Apr. 2018. <https://www.coursehero.com/lit/How-to-Win-Friends-and-Influence-People/>.

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Course Hero. (2017, November 15). How to Win Friends and Influence People Study Guide. In Course Hero. Retrieved April 25, 2018, from https://www.coursehero.com/lit/How-to-Win-Friends-and-Influence-People/

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Course Hero. "How to Win Friends and Influence People Study Guide." November 15, 2017. Accessed April 25, 2018. https://www.coursehero.com/lit/How-to-Win-Friends-and-Influence-People/.

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Course Hero, "How to Win Friends and Influence People Study Guide," November 15, 2017, accessed April 25, 2018, https://www.coursehero.com/lit/How-to-Win-Friends-and-Influence-People/.

How to Win Friends and Influence People | Part 4, Chapter 1 : Be a Leader: How to Change People Without Giving Offense or Arousing Resentment (If You Must Find Fault, This Is the Way to Begin) | Summary

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Key Takeaways

  • Before finding fault with a person, begin with a sincere compliment to soften the sting of the criticism.
  • Point out what the person has done well or correctly before discussing what needs improvement or is unacceptable.
  • Offer genuine praise to show you have confidence in the other person—it can boost self-confidence and help the person do a better job.
  • Principle: "Begin with praise and honest appreciation."
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