How to Win Friends and Influence People | Study Guide

Dale Carnegie

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Course Hero. "How to Win Friends and Influence People Study Guide." Course Hero. 15 Nov. 2017. Web. 26 Sep. 2018. <https://www.coursehero.com/lit/How-to-Win-Friends-and-Influence-People/>.

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Course Hero. (2017, November 15). How to Win Friends and Influence People Study Guide. In Course Hero. Retrieved September 26, 2018, from https://www.coursehero.com/lit/How-to-Win-Friends-and-Influence-People/

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Course Hero. "How to Win Friends and Influence People Study Guide." November 15, 2017. Accessed September 26, 2018. https://www.coursehero.com/lit/How-to-Win-Friends-and-Influence-People/.

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Course Hero, "How to Win Friends and Influence People Study Guide," November 15, 2017, accessed September 26, 2018, https://www.coursehero.com/lit/How-to-Win-Friends-and-Influence-People/.

How to Win Friends and Influence People | Part 4, Chapter 3 : Be a Leader: How to Change People Without Giving Offense or Arousing Resentment (Talk About Your Own Mistakes First) | Summary

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Key Takeaways

  • Remember your own shortcomings and mistakes before criticizing another person. Make allowances for the person's age and experience level; you can't expect beginners to perform at the same level as experts.
  • When you must criticize someone, admitting your own mistakes humbly can help the person feel more comfortable and less judged. It shows you are human, too, and make mistakes like anyone else. Offer honest praise as well: "Humility and praise ... rightfully used ... will work veritable miracles in human relations."
  • Principle: "Talk about your own mistakes before criticizing the other person."
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