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Kim Scott, former manager at Apple and Google and coach of many Silicon Valley chief executive officers (CEOs), distills her management philosophy into actionable plans and guidelines in the book Radical Candor. Full of illustrative anecdotes from Scott's and other excellent managers' careers, Radical Candor is an accessible argument for improving productivity and relationships by fostering open communication in the workplace.
The first half of the book lays out the framework for Radical Candor: managers must care personally and challenge directly. If the manager does not care personally, criticism comes across as harsh and hostile. If she does not challenge directly, genuine attempts to protect and shield employees will rob them of the feedback they need to improve. Scott provides guidance on giving feedback and on understanding workers' individual needs and motivations. In the second half of the book she outlines steps to implement Radical Candor in any workplace.
The title Radical Candor captures the foundational idea of Kim Scott's bestselling self-help management book and of her executive education company Candor Inc. Coined by Scott, the phrase Radical Candor refers to a practical framework designed to improve work relationships and ensure a productive, supportive work environment. In this framework, managers must deliver feedback in a manner that challenges the employee directly while also demonstrating the manager's care for the employee on a personal level. Radical Candor is the sweet spot among Ruinous Empathy, Manipulative Insincerity, or Obnoxious Aggression. The book's subtitle, Be a Kick-Ass Boss without Losing Your Humanity, uses colloquial language to work against the notion that a manager must be ruthless to be effective or must sacrifice effectiveness to protect team emotions. Radical Candor relies on the exchange of honest praise and criticism in a trusting environment. Scott's book provides illustrative anecdotes and clear steps to implement Radical Candor in any workplace.
This study guide for Kim Scott's Radical Candor: Be a Kick-Ass Boss Without Losing Your Humanity offers summary and analysis on themes, symbols, and other literary devices found in the text. Explore Course Hero's library of literature materials, including documents and Q&A pairs.