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Customer Loyalty Programs Quiz

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1. What is the primary goal of customer loyalty programs?

2. Which type of customer loyalty program rewards customers based on the amount of money they spend?

3. What is a key metric for measuring the success of a customer loyalty program?

4. Which statement best represents the benefit of a well-implemented customer loyalty program?

5. What is often a feature of points-based loyalty programs?

6. What is an effective strategy for increasing engagement in customer loyalty programs?

7. How do customer loyalty programs benefit companies?

8. Why is it important to continuously update and refresh a customer loyalty program?

9. What role does technology play in modern customer loyalty programs?

10. Which practice is often discouraged in effective customer loyalty programs?