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Quiz for Quality Management Quiz

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1. Which of the following is a statistical method used in quality improvement to identify sources of variations in processes?

2. What does the principle of 'Customer focus' in Quality Management imply?

3. The Plan-Do-Study-Act (PDSA) cycle is associated with which quality improvement framework?

4. What does ISO 9001 standardize?

5. Which Japanese term refers to a 'change for the better' or 'continuous improvement' in the context of quality management?

6. What is a Fishbone Diagram used for in quality management?

7. A control chart in quality management is used to?

8. The Six Sigma DMAIC methodology stands for?

9. What does 'benchmarking' mean in the context of quality management?

10. What is the primary objective of Total Quality Management (TQM)?