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Written Communication Quiz

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1. What is the primary purpose of written communication in professional settings?

2. Which of the following elements is NOT generally expected in a standard business letter?

3. What is implied by the term 'active voice' in written communication?

4. Which of the following is NOT a characteristic of effective written communication?

5. What could be the result of poor written communication in a professional setting?

6. What role does 'tone' play in written communication?

7. Which of the following should be avoided in formal written communication?

8. What is the importance of 'proofreading' in written communication?

9. What does 'respecting cultural diversity' mean in the context of written communication?

10. Why is maintaining confidentiality important in certain types of written communication?