Pretty easy, overall.
Professor Kron has 25+ years in the hospitality industry and is still working in it. He teaches using real life examples and explains everything until every single student understands. Also, every week he passes out job openings in the area and always offers to write letters of recommendations for them!
I learned everything it takes to work at the front desk at any hotel. This class focused on customer service which is key and used every day in the hospitality industry!
Hours per week:
Advice for students:
Take notes and go to class! His exams are the only grades and are all based on his lectures. He also gives study guides before every exam! There is only one final presentation but is super easy!