TECA 1354 Case Study
Case Study Description
A case study is an objectively written, documented summary of a childs development at a particular point in time. It
includes information on the childs past experiences, present status and the prognosis for the
Peter has been instructed by his boss to take on extra duties due to the recent resignations of
two colleagues. Peter's job now involves two distinct roles. In relation to his current work role,
Peter is currently experiencing:
A. role expans
21. An example of a transactional component of a new HR organisational structure would be:
A. service centre.
B. field staff.
C. centre for expertise.
D. director of compensation.
22. Return on investment is:
A. achieving economies of scale.
5. What is meant by outplacement counselling?
6. What is meant by voluntary turnover?
7. What is meant by job withdrawal?
8. A McKinsey study found that some of the most commonly used motivational tools actually had the
least impact in terms of retaining
An increasing number of Australian companies are moving their call centres to Bangalore in
India. The major HR issue these call centres face is:
A. a lack of English-speaking job applicants.
B. an annual employee turnover of between 40 and 10
There are six determinants of procedural justice mentioned in the text, including:
B. bias suppression.
C. information accuracy.
D. All of the answers are correct.
Kramar - Chapter 17 #9
The four determinan
5. What is corporate social responsibility (CSR)?
6. What is meant by an analytic approach?
7. What is meant by an audit approach on reviewing the various outcomes of HR functional
8. Which of the following is a key indicator measure for the s
Which of the following options is the correct definition for 'transactional psychological
A. Expectations between employers and union shop stewards that are focused on a specific
economic exchange with little flexibility and narrow
20. In 2010, Foxconn, a Taiwan-based multinational enterprise (MNE) operating in China as the
world's largest electronics parts supplier was labelled:
A. the most successful company in Taiwan.
B. the millionaire's club.
C. the ethical factory.
D. the suic
5. What are expatriates?
6. What are host country nationals (HCNs)?
7. What is meant by ethnocentric? Give an example.
8. Preparing and processing of expatriates returning to the parent company and country from an
international assignment is known as:
19. A standardised and popular measure of job satisfaction is the:
A. Engagement Survey Inc.
B. Job Analysis Index.
C. Job Descriptive Index.
D. Work Experience Index.
20. According to the recent AIM (Vic and Tas) survey, Australia's growing skills gap is
5. Define expectancy theory.
6. What is the difference between 'principal' and 'agent' in agency theory?
7. What is the merit increase grid?
8. The system that enables individuals to receive payments based on a measure of the organisation
Which of the following is a drawback that needs to be considered when introducing group
A. Competition between individuals is replaced by competition between teams.
B. Due to increased competition, quality may be compromise
19. Thinking about rights and duties of employees, which of the following is correct?
A. Duty to comply with labour contract
B. Duty to respect employers' property
C. Duty to comply with the law
D. All of the answers are correct.
20. In 2011, the Australi
An organisation's continuing, voluntary commitment to establish and maintain a systematic
approach to the management of environmental, social, economic and governance issues
A. contingency theory.
B. deontological theory.
The strategic and operational issues faced by multinational enterprises (MNEs) in relation to
employment of parent country nationals (PCNs), host country nationals (HCNs) and third
country nationals (TCNs) regarding the filling of positions i
According to Bowie, which of the following is NOT a right to meaningful work?
A. Work that is freely entered into.
B. Limitations on the number of rest breaks during a shift.
C. Provision of a wage sufficient for physical welfare.
Kramar - Chapter 14 #9
When an organisation is considering which type of contract should be used for employees, it
would be partly dependent on which of the following factors?
A. Risk aversion
B. Outcome uncertainty
C. Job programmability
5. Define ethics.
6. Define ethical theory.
7. What is meant by 'economic rationalist frameworks'?
8. The view, often expressed in economics, that human behaviour is driven by the relationship
between scarce means and alternative ends, such that individua
1. Define what is meant by pay structure.
2. Define pay level.
3. What is meant by a job structure?
4. Explain what is meant by a pay-policy line.
5. What is meant by job evaluation?
6. What is meant by procedural justice (sometimes
Chapter 12 Key
Define learning and development (also sometimes referred to as employee development).
Learning and development (also known as employee development) the acquisition of
knowledge, skills and behaviours that improve an employee's a
19. What percentage of Australian employees contribute to employee share ownership plans?
20. In 2011, 36 of the top 500 companies in Australia recorded a 'first' strike. What does first strike
A. The CEO is not happy with
Consistency of the performance measure is an indicator of:
A. extrinsic reward.
B. intrinsic reward.
Kramar - Chapter 10 #9
Acceptability refers to:
A. whether the people who use the
What is meant by procedural justice (sometimes also referred to as procedural fairness)?
A concept of justice focusing on the methods used to determine the outcomes received.
Kramar - Chapter 13 #6
Describe what is meant by
Further skills related to managerial success include:
A. leading subordinates.
B. compassion and sensitivity.
D. both leading subordinates and compassion and sensitivity.
Kramar - Chapter 12 #14
Fair Work Australia, introduced in 2009, is responsible for:
A. adjusting federal minimum wages and modernising awards.
B. dispute resolution and industrial action.
C. performing a range of functions relating to enterprise bargaining and agre
15. The pay-policy line is:
A. a biological expression that describes the relationship between a job's pay and its job
B. an astronomical expression that describes the relationship between a job's pay and its job
'Diversity enlargement' is a technique aimed at:
A. decreasing the representation of groups with particular personal characteristics, such as
ethnic or gender backgrounds.
B. increasing the representation of groups with particular personal cha
15. High performance work systems (HPWS):
A. manage the fit between a firm's employees and the technical systems.
B. maximise the fit between social and technical systems within an organisation.
C. are solely a knowledge management system.
D. are more of