LEADERS VERSUS MANAGERS
Explain what leadership is.
Leadership the process of influencing others to achieve group organizational goals.
Differences between leaders and managers:
o Primary differenc
Innovation streams are patterns of innovation over time that can create sustainable competitive
A creative work environment requires organizational encouragement and supervisory encouragement as
well as work group encouragement. TRUE
Matrix departmentalization is a hybrid structure in which two or more forms of departmentalization,
such as the product and functional forms are used together. TRUE
In spite of their disadvantages, companies continue to create and use specialized jobs bec
Distributive justice refers to the perceived fairness of the process used to make reward allocation
decisions. FALSE (This is the definition of procedural justice. Distributive justice refers to the perceived
degree to which outcomes and rewards are fairl
The three different methods or paradigms for managing diversity are the discrimination and fairness
paradigm, the access and legitimacy paradigm, and the learning and effectiveness paradigm. TRUE
The learning and effectiveness paradigm for managing divers
It appears that all companies follow the phase model of globalization when entering foreign markets.
FALSE; evidence suggests that some companies do not follow the phase model of globalization.
Two factors that help companies determine the growth potentia
1. Top managers are responsible for creating a climate for change in an
2. The motivation to manage tends to be higher among managers at
higher levels in the organization than it is among managers at lower
levels in the organization.
Planning is a three-step process which involves setting goals, then next developing effective action plans,
and finally tracking progress toward goal achievement. FALSE (Planning consists of a total of five steps:
(1) setting goals, (2) developing commitm
Teams are typically required when tasks are complex, require multiple perspectives, or require repeated
interaction with others to complete. TRUE
Self-designing teams have all the characteristics of self-managing teams, but they can also control and
Donna, the President and CEO of the Buffalo Zoo demonstrated several traits of
successful leaders. One of the most important things is Donna did what she said she would do
with the zoo. She had to get her hands dirty to see what was actually going on with
A focus strategy entails using either a cost leadership or a differentiation approach to producing a good
or service. TRUE
Companies that succeed are often constantly re-examining strategies or competitive practices that have
been successful in the past i
The media would be an example of a secondary stakeholder group for an organization.
There is general agreement regarding what is socially responsible corporate behavior.
FALSE (It can be difficult for managers to know what is or will be perceived as
1. The general environment is unique to each firm's industry and directly affects the way it
conducts day-to-day business.
FALSE; This is the definition of the specific environment. The general environment consists of the
economy and the technological, so
Running head: HOW CULTURAL DIVERSITY IS CHANGING THE WORKFORCE
How Cultural Diversity is Changing the Workforce
Martha Christine Hamm
Athens State University
November 1, 2015
HOW CULTURAL DIVERSITY IS CHANGING THE WORKFORCE
Validation is the process of determining how well a selection test or procedure predicts future job
Employee turnover is always bad for an organization. FALSE (Not all kinds of employee turnover are bad
for organizations. In fact, some t
Successful Leader 1
What Makes a Successful Leader?
MG 346: Professor Holly Williams
April 10, 2016
Successful Leader 2
Donna Fernandes was hired to be the zoo president and CEO; the Board of
Directors felt that she would be a good fit for th