What is culture?
A patterned way of thinking and living
Ex: naming/eating practices
Enacted in our everyday life
Ex: influence both our perception and experience of the reality
Ex: stereotypes, cultural values (family vs. individual)
September 15, 2012
I had the pleasure of going home this past Saturday for a nice dental appointment. While I
could go into gruesome detail about the eventful time I had there, the dentists office is not the
Patient-Centered Care and Cultural
Process and Criteria for Evaluating Adaptations of
Norms and Standards in Health Care Institutions
By Matthew R. Hunt
Dale Boedeker and Salina Bishop
What do you think patient-centered care is?
COM 209 Final Study Guide
1. What two efforts are usually involved in coping? Be able to apply examples to them.
a. Problem Solving: changing what can be changed.
i. Example: Changing your diet to lower cholesterol and hypertension.
b. Emotional Ad
Homework: Notes from documentary and the last chapter (Patient-Caregiver Relations) and
write at least a paragraph.
We do not like physician centered communication.
Passive to Active (Patient)
Program Assistant and the National Kidney Foundation
The National Kidney Foundation of Grand Rapids offers a wide variety of community
outreach programs that center around kidney health and target many
Socialization: ability to behave with relative ease and appropriateness in a community
Learn expectations via rules and conversations
Witness to rewards and penalties
Process of Socialization
View of Lifeworld: what patients speak
Concerned with health and illness as they relate to everyday experience\
Patients most concerned with how they feel and how their health affects
Cognitive and social skills that determine the motivation and ability of individuals to
gain access to, understand, and use information in ways that promote and maintain good
1. What masks low literacy in a medical encounter?
Hmong People Documentary Notes
The Hmong are a group of people from Laos, Cambodia, Vietnam, and Thailand.
There is a sizeable population of Hmong People in Eastern Michigan.
According to their traditions every person has seven souls and sickness o