1. What is organizational behavior (OB)?
Organizational Behavior (OB) is the study of the organization itself and also of the interface
between human behavior and the organization. A field of study that investigates the impact
that individuals, groups, an
1. What are the two major forms of workforce diversity?
Ans: The two major form of work force diversity are:
A. Surface-level Diversity
B. Deep-level Diversity
A. Surface-level Diversity:
Differences in easily perceived characteristics such as gender, rac
How can you contrast intellectual and physical ability?
Ability to perform mental activities is known as intellectual ability. Intellectual abilities have got
1. Number aptitude: It is an ability to do speedy an
1. What are the stereotypes and how do they function in organizational
Ans: Stereotypes means to have a set idea about what a particular type of person is like,
especially an idea that is wrong. Stereotypes lead to managers assuming people of a
1. What is the importance of interpersonal skills
People who have developed strong interpersonal skills are generally more successful in both
their personal and professional lives. Employers typically use interpersonal skills as a criterion
1. Describe key biographical characteristics and describe how they are
relevant to OB?
Age: The relationship between job performance and age:
It is common belief that job performance declines with increasing age.
Mandatory retirement after certain age.
1. Define intellectual ability and demonstrate its relevance to OB.
Intellectual abilities The capacity to do mental activities thinking, reasoning, and problem
Number aptitude Ability of a person to do speedy and accurate arithmetic.
1. What do managers do in terms of functions, roles, and skills?
Management is a process that is used to accomplish organizational goals; that is, a process that
is used to achieve what an organization wants to achieve. Managers are the people to whom
How do organizations manage diversity effectively?
Diversity management is the process by which managers make everyone more aware of and
sensitive to the needs and differences of others.
Effective workforce programs that encourage diversity contain three
1. Why is it important to complement intuition with systematic study?
No manager can read every single person they meet with 100% accuracy. While time and time
again, listening to ones gut can lead to a great course of action, it can also end up hurting a