Review Exam 2
Ch. 8 Managing Quality
What is quality ? Product Dimensions of Quality Service Dimensions of Quality Determinants of Quality The Consequences of Poor Quality Costs of Quality
Ch. 9 Qual
1
1.2
What is meant by the Transformation Process?
Operations management is the transformation from Inputs to Outputs
Operations, Purchasing, and Logistics functions work together
1.4
Key Decision
OMS 3001 Operations Management
Video Series
Videotape Concepts and Lessons Learned
Operation Management Featuring St. Alexius Medical Center 0-07-296631-9
Volume X 17:30 copyright 2004
1. What was the
SCO 3001 Introduction to Operations Management
Section:
Name:
#10 Managing Inventory Navistar International & Caterpillar
1. Why is inventory and inventory management important and discussed at all le
SCO 3001
Fall 2016
Problem Set A
Solutions
Problem 1
Use a 3-month simple moving average to forecast sales for months 4 to 13. Compute the Mean
Absolute Deviation (MAD) and the Mean Square Error (MSE)
SCO 3001
Fall 2016
Problem Set B
Solutions
Problem 1
a. Determine the Economic Order Quantity, the time between placement of orders and the total
annual cost (i.e., sum of holding and ordering costs)
OMS 3001 Operations Management
What is Operations Management
Video Series
Key
1. According to the video, what is the first step in creating a new operation? Describe.
The first step in creating a new
SCO 3001
Fall 2016
Problem Set D
Solutions
Problem 1
a. Calculate the 3 upper and lower control limits and the center lines for the mean ( ) and range
(R) charts. Use the factors given in class slides
SCO 3001
Fall 2016
Problem Set A
Due: 9/20/16
Note:
Display your answers to two decimal places, but carry the full value in the calculations,
i.e. do not round the numbers while performing calculation
SCO 3001
Fall 2016
Problem Set C
Solutions
Problem 1
a. What is the capacity of each resource in terms of number of patient arrivals/day? Which
resource is the bottleneck? What is the total system cap
1. The TARP Bank is a retail bank which is currently evaluating its credit loan approval process
for both its commercial and private customers.
TARP has set up a single loan approval process which req
Formula Sheet Exam 2
Quality Control
Mean Control Charts: UCL = x + A R 2 LCL = x - A2 R
Range Control Charts:
UCL = D4 R LCL = D3 R
Factors for Three Sigma Control Limits n 2 3 4 5 6 7 8 9 10 11 12 1
SCO 3001
Fall 2016
Problem Set B
Due: 9/29/16
Note: All data in this homework set is fictitious.
Problem 1
Gopher Bookstores is a local bookstore selling textbooks and stationary items. The demand for
In-Class Exercise- Exam 2 Review 1. Washington Laundry Products, Inc., makes commercial and industrial laundry machines (the kinds hotels use), and has these aggregate demand requirements for the next
Chapter 1
1. Which function is responsible for the actual movement of goods and/or services
across organizations?
a.
b.
c.
d.
e.
purchasing
logistics
operations
all of the above
none of the above
2. W
Practice problems Inventory Management
Problem 1
Kenan Construction Company (KCC) needs steel bars at a constant rate of 432 tons per month. It
purchases steel bars from a supplier at $800 per ton. Ea
Exam version A
SCO 3001
Name (print clearly):
SAMPLE TEST ITEMS
Introduction to Operations Management - Exam #1
Cover your work! Dont cheat and dont help others get scores they didnt earn. Any student
OMS 3001 Operations Management
Video Series
Videotape Concepts & Lessons Learned
Video Series Volume VII ISBN 0-07-243781-2
Segment #1: Manufacturing Quality Featuring Honda
Soichiro Honda Maintaining
OMS 3001 Operations Management
Video Series
Videotape Concepts and Lessons Learned
DVD-ROM 0-07-304515-2 Volume XI
The Service System Design Matrix 10:55
1. The Service-System Design Matrix defines th
Chapter 7: Lean
5S- A lean methodology that helps organizations simplify, clean, and sustain a
productive work environment.
The 5S methodology originated in Japan and is based on the simple idea that
SCO 3001
Midterm #1 Study Guide
Chapter 1: The Operations Function
1. What positions or titles in an organization are considered operations or supply
chain management roles?
Operations managers: plan
SCO 3001 Ch. 3
Study online at quizlet.com/_14fu8g
1.
2.
3.
4.
5.
6.
7.
8.
9.
New Product Development (NPD): p. 234 eom
The process of generating new product and service concepts,
creating designs, an
Bill of Materials (BOM)- Information about the assemblies, subassemblies, parts, components, ingredients, and
raw materials needed to make one unit of a product; also called bill of materials, bill,
SCO 3001
Fall 2016
Problem Set D
Due: 11/01/16
Problem 1
As a brake quality inspector at Cico Friction Products, your primary job is to monitor the average life
of brake shoes being used in the brake
SCO 3001 Chapter 6
Sunday, October 06, 2013
8:33 PM
Chapter 6: Process-Flow Analysis
1. Process-flow analysis is about viewing and analyzing the transformation process as a sequence of steps
connectin
SCO3001: Review 1. Prepare a forecast for period 6 using each of these approaches:
a. b. c.
The appropriate nave approach A three-period moving average
64 59
A weighted average using weights of 0.5 (m
1
1.
Why is operations management a more
encompassing term than production
management?
A.
B.
Operations
management refers
to service as well
as manufacturing
organizations
C.
Operations
management is
ALTCAT 9.1
Analysis of the output of a process has suggested that the variability is nonrandom on several occasions recently. However, each time an investigation has not revealed any assignable causes
SCO 3001 Chapter 7
Sunday, October 13, 2013
3:11 PM
Chapter 7: Lean Thinking and Lean Systems
1. Mass production - the production of standardized discrete products in high volume by means of repetitiv
In-Class Exercise 3 1. Two independent methods of forecast based on judgment and experience have been prepared each month for the past 10 months. The forecasts and actual sales are as follows: Month 1
Company briefing:
Founded in Palo Alto, California in 2013, Tesla is a company that
specializes in electric cars, energy storage and solar panel manufacturing.
It is not only a technology company but
SCO 3001 Introduction to Operations
Section:
Name:
#8 Six Sigma at Caterpillar
1. What does sigma mean?
A standard deviation from the mean.
2. What is the goal of Six Sigma? The methodology?
The goal
University of Minnesota
Carlson School of Management
MKTG 3001: Principles of Marketing
SITUATION ANALYSIS: SWOT ANALYSIS
Conduct a SWOT Analysis of the University of Minnesota Twin Cities
Imagine tha
SCO 3001 Introduction to Operations Management
#4A
Section:
Name:
The Service System Design Matrix
1. The service system design matrix defines the relationships between what key factors?
The degree of