HOW MANAGEMENT PRACTICES INFLUENCE ORGANIZATIONAL CULTURE
AND BEHAVIORS. A MULTILEVEL ANALYSIS OF CULTURAL PROPERTIES AND
Practices of organizational governance influence results and performance, but it is not always clear how
A questionnaire, created ad hoc, was administered to a representative sample of employees belonging to
all organizational areas whose replies testified to how current practices are perceived. They were asked
to indicate the frequency with which these prac
Louis, M. R. 1980. Organizations as culture bearing milieux. In L. R. Pondy, P. J. Frost, G.
Morgan, & T. C. Dandridge (Eds.), Organizational symbolism: 39-54. San Francisco:
Luhmann, N. 1979. Trust and power. New York: J. Wiley & Sons.
Arrow, K. J., 1985. The economics of agency. In J. W. Pratt & R. Zeckhauser (Eds.), Principals
and agents: The structure of business: 37-51. Bonston, MA: Harvard Business School
Albert, S., & Whetten, D. A. 1985. Organizational identity.
to the notion of schema in the sense that it is a criterion for judgement. Codes are criteria which guide
decisions and actions, but because they regulate relations among several subjects, they have a social
Sensemaking is a complex phenomeno
This is the end of Section 4 of Revised GRE Practice Test Number 1. In an actual test, once you complete
a section you may not return to it. The answer key for this section is in a separate document.
Business cultures. (cover story)
The two quantities are equal.
The relationship cannot be determined from the information given.
From the answer choices given, select and indicate the one that describes the relationship between
quantity A and quantity B.
The Organizational Culture Assessment Instrument
Kim Cameron and the Regents of the University of Michigan
The organization is a very special place. It is like an extended family. People seem to share a lot of
Trice, H. and Beyer, J.(1993) The Cultures of Work Organizations. Englewood Cliffs, NJ: Prentice Hall.
Weber, M. (1947) The Theory of Social and Economic Reform. (Henderson and Parsons, translators). New
York: Free Press.
Weick, K.E. (1993) The collapse o
Chapter 16: Organizational Culture
Rhinesmith, S.H. (1996). A manager's guide to globalization: Six keys to success in a
changing world. Alexandria, VA: ASTD.
Smith M.J. (1988). Contemporary communication research methods. Belmont, CA: Wadsworth, Inc.
Number of meetings
Number of intermediate reports or QC Stories
Use of Basic 7 or New 7 tools
The extent that company policy was used in selecting projects
Originality of approach
Uniqueness of presentation
desirable level of quality even though they did the job. This opinion was, then, further investigated.
Respondents commonly confirmed that ERP applications as well as some others typically lacked a
finishing touch. For some, this caused a minor problem th
socialization aspect of mentoring also promotes a sense of membership. How do
professors act as mentors?
A Three-Phase Model of Organizational Socialization. Initial membership in an
organization can be confusing. Organizational socialization can help. Th
acquisitions, new marketplace opportunities, or the need to implement certain kinds of strategic or
structural changes. Without a change in culture, for example, most change initiatives such as TQM,
downsizing, mergers and acquisitions, and teamwork often
Fragmentation: multiplicity and flux
Fragmentation studies tend to view ambiguity as normal, distinguishing, and inevitable105 with
multiple interpretations that do not blend into organization-wide consensus (integration view)
or subculture consensus (dif
Research on typology of organizational cultures can further enrich the concept of infoculture and
assist in understanding its relationship with organizational culture. One such typology is provided by
Handy (1993) who uses an idea of culture source as the
Three divergent theories dominate organizational culture research: integration, differentiation,
and fragmentation. Most research only uses two or one perspective.18
Chapter 5: A Three-Perspective Theory of Culture
advocates using all three points of vie
This is the means by which we get employees involved in Kaizen. The following pointers offer
guidance for anyone thinking about implementing Kaizen:
1. Decide upon a section of the business, upon which Kaizen will be
2. Decide up
The study has confirmed that the concept of infoculture provides a distinctive insight into the
relationship between organizational culture and IS. The implication is that the literature on the
construction of the infoculture concept and on its initial te
equation: collective involvementij = interceptj + empowermentij. This produced the following
estimate of the parameters (data centered at the organization means; standard
30-40 = high socialization. Discussion can revolve around examples provided by
students in the high socialization category.
2. Creating Personal Change Through Force-Field Analysis
This exercise introduces the force-field analysis of change, and is a supp
A paradigm offers a way of approaching scientific work:
A paradigm is a worldview, a general perspective, a way of breaking down the complexity of the
real world. paradigms are deeply embeded in the socialization of adherents and practitioners,
Kappos, A., & Rivard, S. (2008). A three-perspective model of culture, information systems, and their development
and use. MIS Quarterly, 32(3), 601634.
Kaarst-Brown, M., & Robey, D. (1999). More on myth, magic and metaphor: Cultural insights into the
6. Post on a flip chart the following discussion generators and invite the class to share
responses with one another:
How did it feel to wear a label? Would it have felt better if you had known what it said or if
you had been able to choose another label?
The OCAI consists of six questions. Each question has four alternatives. Divide 100 points among these
four alternatives depending on the extent to which each alternative is similar to your own organization.
Give a higher number of points to the alternati
and sometimes in webs of ambiguity, paradox, and contradiction" (Martin, Chapter 1, this
volume, page 3).
Theoretical Disagreements Embedded in Definitions of Culture
Is Culture Shared?
Most definitions of organizational culture include a focus on what is
This question has five answer choices, labeled A through E. Select the best one of the answer choices
the sum of the two fractions 1 over 2 raised to the power k and 1 over 2 raised to
the power k equals the fraction 1 over 2 raised