Developing models to support a claim for damages:
- Bombardier facing knock on costs and extra delays which necessitated extra design
work on their part.
-Team from a university of strathclyde asked to develop a model capable of
quantifying damages which
PSMs class 2: Cognitive Maps
*Too many voices article (3 interviews)*
Cognitive mapping Nikhil, Chair of the Donor
We believe that community ICT and radio can make a great contribution
(1) Launch community radio
(2) Develop community ITC (Informa
CATWOE criteria for Root Definitions
Customers the beneficiaries or victims of the
system Actors those who do the constituent
activities of the system Transformation what is
the transformation process?
Weltanschauung the world view that gives meaning to
PSMs class 1:
In 1994 and a fast changing business environment company wants a plan to develop
itself for the nearer and mid-term future.
Needs some STRATEGIC THINKING and PLANNING
Usually this strategy has been based on a quantitative analysis.
SODA and Cognitive Mapping in practice:
Strategic options development and analysis (SODA) is a general problem identification method that
uses cognitive mapping as a modelling device for eliciting and recording individuals views of a
problem situation. Th
Arguments for combining different PSMs:
Any real-world problem situation will be a complex mix of the material, the social, and
the personal. Material or physical characteristics could be modelled using traditional OR
techniques, but social conventions, p
Application of PSMs:
Organisational restructuring at Shell:
At the time of the study in the late 1980s, Shell had a 500-strong central Manufacturing
Function (MF) department. The primary functions of its staff, many of whom were
scientific and technologic
SSM (Soft systems methodology):
Objectives and culture are relatively fuzzy issues which are difficult to define precisely. SSM is one
of a number of approaches which are used to give some order to these fuzzier problems or messes.
Soft systems methodolog
Strategic Choice Action (SCA):
Strategic choice approach (SCA) is a planning approach centred on managing uncertainty in strategic
situations. Facilitators assist participants to model the interconnectedness of decision areas.
Interactive comparison of al
Strategic Choice Approach (SCA)
What is Strategic Choice
Strategic Choice is essentially about choosing in a strategic way rather than at a
strategic level. For the idea of choosing at a strategic level implies a prior view of
some hierarchy of levels of