Diagnosis and Feedback
The Board of Cooperative Educational Services (BOCES)
Location: New York
Hired: New School Superintendent
He decided to focus on several important constituencies:
1. BOCES Administrative Staf
He hired consultants to conduc
Survey Research center was founded in 1946 at the University of Michigan
under the direction of Rensis Likert.
In 1932 Likert developed a 5-point scale for measuring attitudes, known today
as the Likert scale
The core of the Acti
History of Organization Development
OD is now in its 7th decade
Eight Major Traditions of OD research and practice are defined in chapter 2.
The Eight strands of OD research and practice are as follows:
Diagnosis: Discovery, Assessment, Analysis, and Interpretation.
The purpose of diagnosis is to help an organization understand its behavior
and its present situation. Whats going on, how its going on so something
can be done about it.
Procedure for analyzing data are generally derived from two logical methods
for reasoning from data.
The two methods of analyzing data are:
1. Deductive Process: In which the practitioner applies general theories to
a particular circumstance or
Sam Shank the CEO of HotelTonight could not get venture capital firms to invest in his hotel
startup because their Burn Rate of 2.5 Million per month.
HotelTonight had a a lot of Cash
However, VCs werent willing to invest or spend more on th
What Organization Development is Not
Organization Development is not another term for:
1. Management consulting
2. Training and Development
3. Short Term
4. The application of a Toolkit
Consulting where the practitioner off
Organization Development Defined
Organization Development (OD) is an interdisciplinary field with contributions from:
Human Resources Management
And Many other