I have never experienced any constructive conflict.
I have never experienced any dysfunctional conflict.
Managers can promote constructive conflict by assigning employees to play the devils
advocate role when ideas a
1. I had the ability to obtain an A in a marketing course but, because of a low level of
motivation, I did not spend enough time studying and consequently I received a B. If I
studied the course material well and still recei
I prefer email unless the subject is sensitive, and then the preference is a telephone call.
Words and gestures mean different things in different cultures. For example, in much of the
world the thumb up sign means O.K
I have a small business, and I have to make a decision on how to decrease turnover.
Identifying criteria and goals: I see that employee turnover has increased by 5 percent.
Assigning weights to the criteria: I can increase wa
Develop Your Skills Exercise:
1- The two leaders had a dysfunctional conflict. Over dinner, Vicky Hedderman, told Fox her
union had been dysfunctional for the better part of the past year. She attributed the chaos to
the vicious daily leadershi
Case Study 1
FedEx delivers best in class service to its customers and the company also expects the manager
to have an attitude of service while administering their associates. The company is known for its
business success and it is one among worl
1- The text defines leadership as both a process and a property. A simple definition is that
leadership is the process of getting others to behave in ways that enable the organization to
achieve its goals.
2- As discussed i
The motivational problem is to fold a paper airplane out of a single sheet of paper that flies father
than any other paper airplane made in the class.
It takes a few simple steps to fold a paper airplane. First get a
Case study 2
The case tells about the company Whole Foods and how they are determined to provide food to
the customers in the most ethical way. They believe in providing whole value products to its
customers. They follow two principles one is to c
Dr. Palaniappan Thiagarajan
Understanding Yourself Exercise
1 Do you think that your score accurately reflects your global mindset? Why
or why not? What, if anything, is missing from the assessment?
I have a score of 41, which cate