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Pretty easy, overall.
I loved this course, Shauna was a great instructor, I believe she really helped us all center ourselves to be able to hear more empathically and to be present.
I learned the importance of listening to the meaning that others are making, instead of jumping right into problem-solving. I also learned how important it is to know the difference between empathy and sympathy and how to utilize empathy within our work.
Hours per week:
Advice for students:
Read and practice! It is really all you can do, it was very helpful for me to practice any chance I could get, even on other people that weren't my partner.