Chapters 3&4 Review Questions
What are individual differences, and why should managers understand them?
vidual differences, the better they can work with others.
Individual differences are the way in wh
Define the terms learning, reinforcement, punishment, and extinction.
Learning is a change in behavior acquired through experience. Reinforcement
is a strategy to cultivate desirable behavior by eithe
Bus 310: Organizational
Define organizational behavior. What is its focus?
The study of individual behavior and group dynamics in organizations.
Focus: The focus is primarily concerned with the psychosocial, interpersonal, a