A selection method that consistently leads all managers to hire employees who then fail
A job posting for an open dining room server position requires that applicants (1) have
Planning and Recruiting
Since the Great Recession began in 2008:
a. employees have generally found it easier to advance their careers at their current
b. employees have been more likely to look for different
Chapter 8 Study Questions
One type of compensation is called indirect compensation. Indirect compensation
a. base pay.
b. merit pay.
d. sales commissions.
Which of the following is generally the best overall
Chapter 7 Study Questions
Performance appraisals are an effective way to link rewards and punishment to performance when
they are used as which of the following?
a. a tool for evaluating training, policies, or programs
b. the basis for compensa
Chapter 9 Study Questions
A dishwasher in a certain small restaurant can typically run six loads through the
machine each hour. The restaurant manager offers dishwashers a double wage for each
hour in which they run ten loads of dishes or more
Orientation and Socialization
Programs designed to reduce stress that employees feel when beginning a new job are
a. benefit programs.
b. socialization programs.
c. orientation programs.
d. compensation program
White-collar union membership has increased over the last 30 years. Much of this
increase has come from:
a. public employees and teachers.
b. mid-level managers caught in downsizing programs.
c. administrators and fac
Hospitality Human Resource Development
You are encouraged to use Google Chrome which is a more reliable server for
facilitating Black Board (Bb).
Dan Crafts, Ed.D., CHE
417-836-5059 (voice mail)
Many managers prefer to calculate turnover in a way that takes into account desirable
a. they want to emphasize the amount of desirable turnover.
b. they do not want it to appear that they kept desi
Since the early part of the twentieth century, profit maximization has shaped a
particular philosophy of social responsibility. All of the following statements reflect this
a. Whats good for busines
MSDS plays which of the following roles in OSHA compliance?
informs employees of their rights under OSHA
specifies how employers must label work hazards
provides information about hazardous chemicals us
When unions and employers are bargaining, impasses can be declared over:
a. mandatory issues only.
b. mandatory and voluntary issues.
c. illegal issues only.
d. mandatory and illegal issues.
Federal regulations for
Which of the following statements about training expenditures is true?
a. Return on investment (ROI) is the primary indicator used to evaluate training
b. Cutting training budgets is one of the last measures
Employment Laws and Applications
Many employers misunderstand the nature of affirmative action and confuse it with
EEO legislation. Which of the following statements about affirmative action is true?
a. Affirmative act
Job Analysis and Job Design
Analyzing the difficulty, frequency, and importance of work activities associated with a
particular job is a fundamental aspect of:
a. job simplification.
b. job specification.
c. job design