Chapter 2: The Environment and Corporate Culture
The External Environment
Mission = anything & everything thats done within an organization should be
Chapter 14: Leading teams
3 or more people
Similar individual goals
3 or more people
Common purpose- individual
Same goals- group accomplishment, shared understanding, responsibilities and
Stages of team develo
Four areas related to personality that are of particular interest to managers are locus of control,
authoritarianism, Machiavellianism, and problem-solving styles.
Locus of Control the tendency to place the primary responsibility for ones
success or failu
CHAPTER 14LEADING TEAMS
TRUEIFALSE _ _ I _ _
T 1. A group of two or more people who interact and coordinate their work to accomplish a specific objective
is called a team.
A group and a team are interchangeable terms.
A team shares or rotates leadership r
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CHAPTER lsMANAGING QUALITY AND PERFORMANCE
'1; l. The systematic process of regulating organizational activities to make them consistent with the
expectations established in plans, targets, and standards of performance is called org
Employees as specialists vs. managers as generalists- being a manager means moving from the
doing of the work to the coordinating of the work; managers dont necessarily need the skills
that a regular employee has because a manager oversees the employees;
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CHAPTER ONE Management the attainment of organizational goals in an effective and efficient manner through planning, organizing, leading, and controlling organization resources. Organization a social entity that is goal directed and deliberately structure