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Chapter 12 Notes: The importance of language and word choice
Chapter 13 Notes: Delivery
Chapter 9 Notes: Selecting your main points
Chapter 16 Notes: Three goals of persuasion
Ethos (Credibility) Notes
Chapter 4 Notes: The listening process
Chapter 10 Note: Seven strategies to create an attention-getter intro
Chapter 19 Notes: Effective group leadership
Chapter 11 Notes: Outlining
Chapter 8 Notes: Why use supporting materials?
Chapter 7 Notes: Why research?