What is intercultural communication
Competence = behavior that is
APPROPRIATE and EFFECTIVE in a given
Motivation desire to interact with someone
from another culture.
Knowledge know about the other person
Sowhats the difference!?
High and Low-Context Commu
High-Context = much of the
meaning in an interaction is
derived from the context and
the relationship between
Low-Context = the meaning is
encoded in the explicit
Identity and intercultural
Identity and Intercultural
Who am I?
Identity is an abstract term that
encompasses our self-concept and who
we see ourselves to be.
Cultural Identity is a social construction
that is ever-changing a
Kinesics is the study of body
movement and is culturebound.
i.e. eye contact, posture, sitting,
Body movements can send
Your attitude toward the other
N AND HEALTH
The WORLD HEALTH
ORGANIZATION defines health as a
state of complete physical, mental
and social well-being and not
merely the absence of disease or
DIVERSE WORLDVIEWS IN
People and nature
Prejudice, and Racism
potential adverse effects of cultural
Ethnocentrism and Stereotyping
Ethnocentrism is seeing ones culture as
the center of the universe and other
cultures as insignificant, wrong, or
What is Communication?
Communication is a transactional process.
Communication is based on interdependence.
It is influenced by the context and the cultural frame of
reference from each individual in an inter
Business and Intercultural Communication
The more our knowledge increases,
the more our ignorance unfolds.
John F. Kennedy
Management, negotiation, decision-making, and
conflict management are all culture-bound.