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    • Profile picture
    Sep 22, 2017
    | Would highly recommend.

    Not too easy. Not too difficult.

    Course Overview:

    I would recommend this course because Professor Doolin represented communication in every sense of the word. From being active in the weekly discussion posts, to the detailed feedback that he provided on assignments throughout the course, Professor Doolin allowed me the opportunity to learn about IT Communication in both the academic sense and practical application.

    Course highlights:

    The final project of creating a instruction manual for a company that was switching their e-mail service from Microsoft Outlook to Google's Gmail was the main highlight for this course. Due to previous work experience, I was able to really appreciate the practical application that this project trained me in. I learned not only the importance of things like training, attention to detail, and presentation preparation, but I also learn how to communicate to a variety of audiences in regards to technical topics. Focusing on a target audience and understanding their level of knowledge for the topic you are discussing is critical to the effectiveness of a technical communicator's delivery and presentation of knowledge. Without an understanding of these principles, valuable resources can be wasted and not only knowledge, but productivity will suffer the consequences.

    Hours per week:

    9-11 hours

    Advice for students:

    Have the motivation to understand different viewpoints and levels of knowledge for technical subject matter. Knowing that even though you may be advanced in your field, others may have novice-level questions. Understanding this principle will help prepare students for the overall theme of the class and the coursework it entails.

    • Summer 2017
    • Christopher Doolin
    • Yes
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