Econ Mock Test #2
1. Marginal utility is the
a. Extra satisfaction received from consuming one more unit of a
2. As a consumer consumes more and more of a product in a particular
time period, eventually marginal utility
3. If a consum
Topic: Writing companies with dissatisfied products and services.
Title: Complainers are Receivers
Audience Profile: 20 diverse undergraduate students at a NJ public University.
General Purpose: To persuade
Webster Dictionary is to say (something that expresses annoyance or unhappiness)
Not Positive Society.
Companies use to how they should run their businesses.
Ruby Newell- Legner- 4% of dissatisfied customers, 96% dont complain, 91% wo