Describe an excellent service experience that you have had with a company. What
made it excellent for you? Could your experience be replicated within a company's
overall service strategy? How would this work?
Lush Fresh Handmade Cosmetics, a cosmetics ret
Pick the company or organization that, based on your experience, has the best
customer service/service marketing profile in their market. (Please pick an
organization that the class would be familiar with.) Create a front to back
services blueprint for th