You work in the air filter manufacturing business. Your division is made up of three other people
with very different biographical characteristics. Gina is 27 years old, single and female. She has
been with the company only six months. Jonathan is 63 year
Craig, Matt, and Diane worked for the same company since graduating college. Over careers of
25 years they achieved many successes, each becoming the executive director of his or her
respective department, making them three of the highest paid employees i
Influencing and Persuading Others
How do you get someone to carry out your wishes?
Nine Generic Influence Tactics
soft tactics because they are friendlier and not as coercive as the last four tactics
Rational persuasion. Trying to convince someone with
Anthropology has helped us understand differences in values and attitudes between people in
Explanation: Anthropology is the study of societies to learn about human beings and their
activities. Anthropologists' work on cu
Which of the following statements is true?
A) Gail is more efficient than Allison.
B) Allison is more efficient than Gail.
C) Gail is more effective than Allison.
D) Allison is more effective than Gail.
E) Gail and Allison are equally efficient.
You should expect that the faculty member from _ will probably contribute information
about large-scale group behavior.
C) social psychology
E) industrial engineering
Explanation: Sociology studies peop
An organization that is productive must be both effective and efficient.
Explanation: An organization is productive if it achieves its goals by transforming inputs into
outputs at the lowest cost. Thus, productivity requires both effectivenes
When Ms. McKay compares projected sales to actual sales in her department, she is performing
the _ function of management.
Explanation: French industrialist Henri Fayol wrote that a
Why is it important to complement intuition with systematic study in our attempts to understand
behavior within organizations?
Answer: It is important to complement intuition with systematic study in our attempts to
understand behavior within organization
Which one of the following words is the best synonym for "surface-level diversity", as the term
is used in organizational behavior?
A) personal values
B) personality traits
D) work-place preferences
Which of the following statements concerning tenure is not true?
A) Recent evidence demonstrates a negative relationship between seniority and absenteeism.
B) Tenure does not appear to be a good predictor of employee productivity.
C) Tenure is a potent va
Which of the following is an effect of aging on the workforce?
A) Older workers are frail, resulting in less productivity.
B) Older workers have a higher rate of unavoidable absenteeism.
C) Older workers are more stable, resulting in less turnover.
STATE UNIVERSITY OF NEW YORK AT BINGHAMTON
SCHOOL OF MANAGEMENT
SOM MBA Fall 2015
MGMT 508 ORGANIZATIONAL BEHAVIOR
Adjunct Professor Jenna Rosenberg, MBA, SPHR
Class: T 6:00-9:00 p.m. Office Hours: By appointment