The Human Relations Movement:
Harvard Business School and the Hawthorne Experiments (1924-1933)
In the 1920s Elton Mayo, a professor of Industrial Management at Harvard Business
School, and his protg Fritz J. Roethlisberger led a landmark s
History of I/O Psychology
1900 - 1920
1903 Walter Dill Scott publishes The Theory of
1913 Hugo Munsterberg publishes Psychology
and Industrial Efficiency
1917 Journal of Applied Psychology first
Short answer Ch.9 Q6
People strive to maintain a state of equity.
When inequity is perceived, a state of tension results.
When faced with this tension, peo
Short Answer Ch. 9 Q9
1. Goals direct our attention to a particular task or element of a task.
2. Goals mobilize on-task effort. In other words, they
Short answer Ch.9 Q5
1. The jobs should be designed with the core dimensions in mind. Because positive outcomes are
believed to follow from these core
Short answer ch.9 Q2
Self-actualization - About achieving ones full potential
Esteem needs About feelings of accomplishment
Love/ Belongingness About feelings of intima
Short answer Ch.9 Q4
The original version of job characteristics theory proposed a model of five core job
characteristics (skill variety, task identity
Short answer Ch.9 Q7
1. Change your inputs Ex if you think you are working too hard and not getting paid for all your
Short Answer Ch.9 Q1
1. NeedMotiveValue Theories In this theory individuals are motivated to per
Short answer Ch.9 Q8
1. Valence - The expected level of satisfaction to be derived from some outcome. E
Short Answer Ch. 9 Q10
10. In applied behavior analysis, what does the ABC model stand for?
The ABC model in applied behavior analysis stands for
A Events or activities that immediately precede a problem behavior.
B Refers to observed behavior
C Refers to
Short answer CH.9 Q3
3. How does Alderfers ERG theory relate to Maslows hierarchy of needs? What are the major
differences between these two needs theories?
Alderfers ERG theory further developed Maslow's hierarchy of needs by categorizing the