Implication Questions - One of the four types of questions in the SPIN questioning
system that follows and relates to the information flowing from problem questions; they
are used to assist the buyer in thinking about the potential consequences of the p
1) Monitor Non-Verbals Make effective eye contact and check to see if the buyers body
language and speech patterns match what is being said.
2) Paraphrase and Repeat Confirm your correct understanding of what the buyer is
saying by paraphrasing and repeat