BUS520: Operations Management
January 2016 30044122
Dr. Jonathon Bates
Case Study Analysis: The Process of Developing Performance Measures
January 6, 2016
In this case study we are evaluating National Air Express, a door-to-door overnigh
Assess if maintenance has any impact on overall reliability.
Study and analyze the relationships between reliability and scheduled maintenance.
Maintenance definitely has an impact on reliability. The overall objective of maintenance
is to ensure the rel
A central activity of waste reduction in the lean production system is the incorporation of the
visual factory by using the Japanese 5Ss. The Japanese place visual management as the baseline
for industrial management. The 5Ss lay the foundation for all of
Selecting the correct scheduling technique depends on the volume of orders, the nature of
operations, and the complexity of the jobs. There are four criteria that are used in operations to
evaluate scheduling performance.
List and explain the four criteri
Master schedules are expressed in three different ways, depending on whether the process is
continuous, a job shop, or repetitive. Compare and contrast the three ways master schedules are
expressed and used.
The master schedule breaks down the aggregate p
How is aggregate planning in the service industry different from the aggregate planning used by
an operations manager in manufacturing?
Post your primary response on the discussion board. Be sure to review your writing for grammar
and spelling before post
,Even though a company may have an active campaign to record inventory accuracy, those
records need to be verified through a continuing audit. Those audits are known as performing a
cycle counting of work-in-progress, piece part inventory and finished goo
Selecting the best suppliers from all of those available in the global market is a huge task.
Selecting a poor performer can be devastating to the bottom line profitability.
Describe the factor-weighting technique that can be used to simultaneously consid
Time standards are one analysis tool that is used by many different departments within an
organization: time and motion studies for manufacturing engineering, capacity planning by
operations, labor cost projections for marketing, labor variances for finan
In Module 3 you learned about the strategic importance of locations and the factors that affect
the decision of where to locate a facility. Now that the location has been selected, the factory has
to be designed and workers trained. Explain how the cell c
Operations management is a very broad field of study and you have covered a lot of material in
the first half of the course. Using a real service or manufacturing operation that you have
experience with, evaluate the elements that they would have to consi
In Chapter 8, you learned about the strategic importance of locations and the factors that affect
the decision of where to locate a facility. One of the primary roles of an operations manager
involves being part of the decision process to locate a new fac
There are four approaches that are used in manufacturing to produce products and services. The
goal of the operations manager is to create a process that can produce products that meet
customers' expectations of quality, cost, and delivery. Most product p
There are different views of how product design may be used, and each of these views have their
In this discussion you will explain the differences between the product design philosophy behind
industrial design and design for manufacture/as
The operations management's success is dependent on contributions from many different
disciplines within the group: industrial engineering, quality engineering, quality control, statistics
analysis, supply chain, and production. Each provides an important
M1A1 - BUS 520 : The Process of Developing Performance Measures
National Air Express is a mailing company whose foundation is delivering and picking
up packages quickly and cheaply. Besides fast and affordable shipping, the company