CONFLICT MANAGEMENT &
Syed Hussain Haider
Principal Management Consultant
University of Central Punjab
When Values Are in Conflict
Is Conflict Costly?
General Motors Corporation lost more than
$2.2 billion trying to win a labor struggle
with the UAW in the late 1990s.
Since 1990, GM has expe
Faculty of Law
Negotiating with dicult people
Bond University, John Wade@bond.edu.au
This paper is posted at ePublications@bond.
Negotiating with Difficult People
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